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17/09/2026

Lending Relationship Manager, National HOA

BankUnited

JOB SUMMARY: The National HOA lending relationship manager is primarily responsible for generating and maintaining portfolios of HOA & Commercial loans, as well as providing client service, cross-sales and retention of inherited and acquired bank relationships. Essential Duties And Responsibilities Originates, services and grows a portfolio of commercial banking (credit and non-credit) relationships. Meets and exceeds stated individual goals via the full adoption of the commercial banking structured sales process including: direct origination efforts, managing a prospect portfolio, owning key, segment relevant centers of influence, participation in relevant business networking organizations, and nurturing internal relationships with, for example, business banking and corporate banking. Develops intimate knowledge of local $15-$100-million-dollar operating companies in A and B designated industries and maintains an active cadence of calling into pre-identified and researched "top 100" in market targets, regularly adding new names to this list through active prospect research and calling. Manages a portfolio of inherited and originated credit and depository relationships, with a focus on: a) exceptional client service, and b) proactive portfolio management / credit quality through the Structured Credit Process. Demonstrates proficiency in the credit process, with a focus on the identification and screening of viable credit opportunities with full package submissions to the Credit Center (smaller credit opportunities) and well written, thorough pre-screen memorandums submitted via the OnePATHE process for custom channel (larger credits) deal submissions. Delivers credit and non-credit product proposals, prepares for same with pre-call planning and joint calling techniques, takes a needs-dialogue approach to delivering client solutions, demonstrates independent ability to overcome objections & problem solve, and convert incremental business opportunities to BankUnited. Works closely with Credit partners, Portfolio Managers, and Portfolio Administrators to ensure proactive management of the credit portfolio. Focus on renewals well prior to any maturity, timely annual review completion, early problem identification, loans with deteriorating credit trends are identified and escalated expeditiously to management and credit administration. Possesses proficient knowledge of BankUnited credit policy, as well as credit and non-credit products the organization offers to prospective and existing clients. Achieves client and prospective client calling objectives. Utilizes Bank contact management and sales tracking systems to retain prospective client names and records, as well as standard bank templates (such as term sheet template). Attends and actively participates in regularly scheduled division meetings and on-going training. Collaborates with internal business partners to ensure full "cross-sale" penetration of client relationship. Works in corroboration with teammates and Bank partners to escalate their level of performance within the organization. Must be able to drive new business in order to meet annual lending goal established by management Must ensure all loans presented for underwriting and approval meet the guidelines established by the bank and include any mitigants if needed Manages a pipeline of new prospects and loan requests in salesforce and any other mechanism required by manager Completes up front due diligence and site visits as required Works with portfolio administrator and deposit support team to ensure all accounts and loans are up to date and in compliance. Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.). Adheres to Bank policies and procedures and completes required training. Identifies and reports suspicious activity. Qualifications Education Bachelor's Degree or equivalent combination of education and experience required Experience 4-6 Years Commercial and/or HOA Banking experience required Knowledge, Skills, And Abilities Must demonstrate consistent above-average sales skills and results relative to goals and expert level knowledge and implementation of sound credit risk/portfolio management skills. Additional Information Candidates residing in locations within BankUnited's footprint may be given preference. Show more Show less

17/09/2026

Executive Support, Senior Coordinator - Remote

American Cancer Society

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled. The Executive Support, Senior Coordinator provides high-level executive coordination and administrative support to 2-4 Market Leaders, serving as a trusted partner who ensures leaders, boards, donors, and CEOs Against Cancer chapter leaders remain informed, prepared, connected, and on track. This position manages complex calendars, prepares leaders and volunteers for meetings and events, coordinates executive and constituent engagement, and ensures decisions, commitments, and follow-up actions move forward. Success in this role is reflected in organized and well-prepared leaders, consistent board and chapter support, responsive donor engagement, accurate tracking of commitments, and a high-quality experience for internal and external stakeholders. This is a fully remote position and can be based anywhere within the U.S. ** ESSENTIAL FUNCTIONS: Provides executive-level calendar and scheduling management by coordinating complex Market Leader calendars; scheduling meetings with donors, board members, corporate partners, CEOs, volunteers, staff, and Executive Assistants; resolving conflicts; confirming attendance and availability; and maintaining accurate meeting and event schedules. (20%)Prepares and supports leadership meetings and strategic initiatives by developing agendas, briefing materials, meeting packets, customizing presentations templates, and background resources; coordinating logistics; documenting decisions; distributing action items; and scheduling follow-up. (15%)Provides comprehensive board management and support by coordinating recruitment, applications, onboarding, orientations, one-on-one meetings, meeting logistics, speakers, content, invitations, RSVPs, attendance, quorum tracking, and communications. (20%)Prepares board meeting materials and maintains board engagement information, including welcome materials, binders, name badges, supplies, biographies, photos, agendas, packets, presentations, commitments, action items, and follow-up. (10%)Supports CEOs Against Cancer chapters by coordinating chapter meetings, events, networking opportunities, recruitment, onboarding, communications with CEOs and Executive Assistants, customizing presentations templates, invitations, RSVPs, logistics, member experiences, commitments, and action items. (15%)Supports donor management by scheduling cultivation, stewardship, and solicitation meetings; coordinating with donors, executives, volunteers, and Executive Assistants; managing invitations and changes; conducting follow-up communications; tracking commitments and next steps; and maintaining stewardship calendars. (15%)Supports a collaborative centralized service model by partnering with fellow Executive Support, Senior Coordinators and the broader Centralized Support Services team to provide consistent support, share best practices, assist with workload balancing, provide back-up coverage during absences and peak periods, identify process improvement opportunities, maintain accurate records, and contribute to the ongoing enhancement of executive support services and stakeholder experiences. (5%) EXPERIENCE/QUALIFICATIONS: Bachelor's degree preferred or a combination of education and relevant work experience. Years of experience: 3-5 years of experience supporting executives/senior leaders, complex administrative coordination, board support, or related experience. KNOWLEDGE, SKILLS, AND ABILITY: Exceptional organization, attention to detail, follow-through, and time-management skills. Ability to anticipate needs, exercise sound judgment, maintain discretion, and handle confidential or sensitive information appropriately. Excellent written, verbal, listening, and interpersonal communication skills with a professional, customer-focused approach. Ability to build productive relationships and communicate effectively with senior leaders, staff, board members, volunteers, donors, CEOs, Executive Assistants, and external partners. Ability to manage multiple complex priorities, adapt to changing needs, resolve conflicts, and meet deadlines in a fast-paced environment. Strong meeting coordination, project organization, note-taking, action-item tracking, and follow-up skills. Ability to prepare accurate, polished agendas, briefing materials, meeting packets, presentations, communications, and records. Proficiency in Salesforce data entry, Microsoft Office and Microsoft 365 applications, including Outlook, Teams, Word, Excel, PowerPoint, and SharePoint, with the ability to learn proprietary systems and evolving workflows. Ability to support continuous improvement through feedback, documentation, process refinement, and consistent service delivery. TRAVEL REQUIREMENTS: Occasional travel may be required for critical meetings and/or events. PHYSICAL REQUIREMENTS: Work is performed in a home office environment or in some circumstances an ACS office. The starting rate is $27-$30/hour. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education. ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer. Show more Show less

17/09/2026

Operations Supervisor- Commercial Insurance (Remote)

Insurance Office of America

Job Description Title: Operations Supervisor – Commercial Lines Work Mode: Remote (Southeastern US only) | Location/Supporting: Longwood, FL | Book Focus: General Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: The Operations Supervisor – Commercial Lines is responsible for direct leadership and day-to-day oversight of Account Management staff within the branch. This includes guiding team performance, ensuring compliance with established processes and procedures, maintaining service excellence, supporting staff development, and strengthening operational efficiency. Additionally, this role serves as a senior-level resource for complex client service needs and manages an assigned book of business. Key Responsibilities Performance Standards: Monitor productivity, efficiency, quality, and service standards. Culture Promotion: Promote IOA culture and support team engagement. Professional Development: Support ongoing staff training and development. Succession Planning: Develop future branch operations leaders. Direct Staff Management: Lead Account Management staff and provide coaching and guidance. HR Management: Ensure compliance with HR policies and processes. Recruitment and Onboarding: Participate in hiring, interviewing, and onboarding. Performance Communication: Deliver evaluations and maintain transparent communication with leadership. Workflow Management: Assign and balance workloads to ensure service continuity. Operational Process Excellence: Implement and enforce processes and best practices. Data Analysis: Monitor and interpret performance data and take action as needed. Data Integrity: Maintain accurate data across agency and carrier systems. Account Management: Manage an assigned book of business. Technical Support: Serve as a subject matter expert for coverage and service questions. Client Relationship Management: Manage client relationships and support renewals and service needs. Policy and Service Administration: Oversee policy administration, placement, billing, claims support, and documentation of accuracy. Renewal and New Business Execution: Lead or support the full renewal and new business process. Service Excellence: Deliver excellent service and proactively anticipate client needs. Culture Promotion: Promote IOA culture and improve engagement. Policy Compliance: Stay updated on company policies and procedures. Champion IOA Values: Demonstrate integrity and leadership. Ideal Candidate Qualifications 5+ years of industry experience; or 7+ years of sales, marketing or relationship management experience Thorough knowledge of insurance brokerage and client needs Required active licensing Professional designations preferred Strong analytical, problem-solving, and decision-making skills Exceptional customer service, communication, multitasking, and organizational skills Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What To Expect (Application Process) 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is 105-125K annually, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Show more Show less

17/09/2026

Operations Supervisor- Commercial Insurance (Remote)

Insurance Office of America

Job Description Title: Operations Supervisor – Commercial Lines Work Mode: Remote (Southeastern US only) | Location/Supporting: Longwood, FL | Book Focus: General Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: The Operations Supervisor – Commercial Lines is responsible for direct leadership and day-to-day oversight of Account Management staff within the branch. This includes guiding team performance, ensuring compliance with established processes and procedures, maintaining service excellence, supporting staff development, and strengthening operational efficiency. Additionally, this role serves as a senior-level resource for complex client service needs and manages an assigned book of business. Key Responsibilities Performance Standards: Monitor productivity, efficiency, quality, and service standards. Culture Promotion: Promote IOA culture and support team engagement. Professional Development: Support ongoing staff training and development. Succession Planning: Develop future branch operations leaders. Direct Staff Management: Lead Account Management staff and provide coaching and guidance. HR Management: Ensure compliance with HR policies and processes. Recruitment and Onboarding: Participate in hiring, interviewing, and onboarding. Performance Communication: Deliver evaluations and maintain transparent communication with leadership. Workflow Management: Assign and balance workloads to ensure service continuity. Operational Process Excellence: Implement and enforce processes and best practices. Data Analysis: Monitor and interpret performance data and take action as needed. Data Integrity: Maintain accurate data across agency and carrier systems. Account Management: Manage an assigned book of business. Technical Support: Serve as a subject matter expert for coverage and service questions. Client Relationship Management: Manage client relationships and support renewals and service needs. Policy and Service Administration: Oversee policy administration, placement, billing, claims support, and documentation of accuracy. Renewal and New Business Execution: Lead or support the full renewal and new business process. Service Excellence: Deliver excellent service and proactively anticipate client needs. Culture Promotion: Promote IOA culture and improve engagement. Policy Compliance: Stay updated on company policies and procedures. Champion IOA Values: Demonstrate integrity and leadership. Ideal Candidate Qualifications 5+ years of industry experience; or 7+ years of sales, marketing or relationship management experience Thorough knowledge of insurance brokerage and client needs Required active licensing Professional designations preferred Strong analytical, problem-solving, and decision-making skills Exceptional customer service, communication, multitasking, and organizational skills Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What To Expect (Application Process) 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is 105-125K annually, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Show more Show less

17/09/2026

US Export Control Specialist

AST SpaceMobile

AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both commercial and government applications. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today’s five billion mobile subscribers and finally bring broadband to the billions who remain unconnected. Position Overview We are seeking a U.S. Export Control Specialist to support trade compliance activities within our Supply Chain and Procurement function. This role will focus on export/import licensing, regulatory compliance, and coordination across internal teams to ensure compliance with U.S. and international trade regulations in a highly regulated environment. Key Responsibilities: Serve as a primary point of contact for trade compliance and export licensing activitiesPrepare and submit export and import license applications through applicable U.S. government systems (e.g., Department of State and Department of Commerce platforms)Ensure compliance with U.S. export control regulations, including frameworks such as ITAR and EARClassify components, products, and technical data in accordance with applicable export control classifications (e.g., ECCNs)Partner with Procurement, Supply Chain, and Logistics teams to identify and support both short-term and long-term export/import licensing requirementsAssist in the development and execution of export/import licensing strategiesSupport internal compliance controls to ensure alignment with U.S. and international regulatory requirementsCoordinate with internal stakeholders and external partners to maintain ongoing compliance with export regulationsMaintain documentation and records related to licensing activities and regulatory compliance Qualifications Education: Bachelor’s degree required (Supply Chain, International Trade, Business, or related field preferred) Experience: A minimum of 3–5 years of experience in export compliance, trade compliance, or a related field Preferred Qualifications: Working knowledge of U.S. export control regulations, including ITAR and EARExperience with export licensing processes and government submission systems (e.g., DECCS, SNAP-R or similar)Familiarity with component classification systems, including ECCNsExperience supporting supply chain, procurement, or logistics functions in a regulated environmentExposure to global trade operations and cross-border compliance requirements Soft Skills: Strong interpersonal skills and ability to work effectively across cross-functional teamsProven ability to collaborate in a fast-paced, deadline-driven environmentExcellent written and verbal communication skillsMeticulous attention to detail to ensure the accuracy of compliance documentation and regulatory filingsStrong organizational, analytical, and problem-solving skills Technology Stack: Government licensing systems (e.g., DECCS, SNAP-R or similar platforms)Export compliance and trade management systemsERP systems (e.g., SAP or similar)Microsoft Office Suite (Excel, Word, PowerPoint)Descartes Visual Compliance Physical Requirements Ability to work in a standard office environment and use a computer for extended periodsAbility to review detailed documentation and manage compliance records Additional Requirement This position involves access to export-controlled information. In accordance with applicable U.S. government regulations, applicants must be U.S. citizens. This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands. AST SpaceMobile is an Equal Opportunity, at will Employer; employment is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Show more Show less

17/09/2026

Mortgage Claims Specialist I - Remote

TalentHop

This is a Fully Remote Job 1. About Our Client: The organization operates within the mortgage servicing industry, providing full-service subservicing solutions to banks, credit unions, independent mortgage companies, investors, and homeowners. It addresses the challenges of managing mortgage loans efficiently across the United States, currently subservicing over 1.8 million loans nationwide. With a seasoned team experienced in mortgage and financial services, the organization supports its clients by delivering reliable servicing backed by established industry expertise. 2. About the Opportunity: The Mortgage Claims Specialist I plays a critical role in managing mortgage insurance claims on properties acquired by agencies or investors. This position contributes to the organization by ensuring accurate preparation, documentation, and processing of claims, which supports financial recovery and compliance. The role requires effective collaboration with clients, industry partners, and internal teams to optimize outcomes for homeowners and the servicing portfolio. 3. Responsibilities:Prepare mortgage insurance claims for assigned properties.Reconcile all advances to include in claims.Validate necessary supporting documents for claims.Maintain clear records and reports on daily production for management.Assist with updating workstations for claim payments.Follow up and track payment of filed claims.Conduct research to complete daily tasks.Complete task queues and update internal systems accordingly.Perform additional duties as assigned. 4. Requirements:High School Diploma or equivalent.Six months to one year of experience in default mortgage servicing, mortgage insurance claims, or the legal field.Time management and prioritization skills.Ability to make sound decisions and resolve issues independently.Effective communication skills in writing, in person, and by telephone.Proficiency in Microsoft Office, specifically Excel and Word.Ability to maintain strict confidentiality.Preferred: Knowledge of mortgage industry business practices and claims processes.Preferred: Experience with LPS-MSP (Mortgage Servicing Platform). 5. Pay Range and Compensation Package:Compensation range: $16.54 - $24.71 per hour, varying by qualifications, skills, and experience. 6. Benefits & Perks:Optional medical, dental, vision, life, and disability insurance.Paid holidays, vacation, and sick leave.Matching 401(k) plan and employee stock purchase plans.Access to mental health resources including free Calm memberships.Wellness initiatives promoting physical and emotional well-being.Employee recognition programs.Discounts on gym memberships, pet insurance, and employee purchasing programs.Tuition reimbursement program supporting education and professional growth. Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note: TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer. Show more Show less

17/09/2026

Operations Lead

ArcHouse

As the Operations Lead at ArcHouse, you'll be the operational backbone of the company, reporting directly to both founders and touching nearly every part of the business. From GTM and revenue systems to product operations, vendor management, and internal workflows, you'll own the work of making ArcHouse run better. This isn't only a role where problems get handed to you. You'll find them yourself, build the solution, and ship it - then move to the next one. If you're energized by ambiguity, love systems thinking, and get real satisfaction from seeing a business operate more cleanly because of work you did, this role was designed for you. The work we do ultimately serves patients and families navigating end-of-life care, and the right person for this role will feel the weight and meaning of that. ResponsibilitiesOwn and improve operational systems across GTM, product, finance, vendor management, and internal workflowsProactively identify inefficiencies and gaps across the business, and close them without waiting to be askedBuild and maintain automations that reduce manual work and connect tools across the stackManage vendor relationships, contracts, and renewalsPartner closely with both founders on operational priorities as the company scalesMaintain and evolve our core tooling (Notion, Linear, Pylon and others) to match how the team worksCreate process documentation and operational structure that helps the whole team move faster Your Traits / Qualifications4–6 years of operations experience in a startup or high-growth environment (SaaS or healthcare experience is a plus)Fluent in modern ops tooling: Notion, Linear, Claude, and similar; you adopt new tools quickly and push them to their limitsStrong instinct for automation: you look for places to connect systems and eliminate repetitive workProactive problem-finder who doesn't need hand-holding to scope and executeComfortable operating in ambiguity and making judgment calls with incomplete informationClear written communicator who can document processes and keep stakeholders alignedGenuine interest in the healthcare space and the mission of improving care for vulnerable patients BenefitsCompetitive salary and equityHealth, dental, and vision insuranceWFH setup stipendUnlimited PTOTeam off-sitesOpportunity to shape operations at the ground level of a fast-growing healthcare SaaS company Location ArcHouse is a remote-first company, with optional co-working offices in New York & San Francisco. Show more Show less

17/09/2026

Purchasing Manager

House Buyers of America, Inc.

House Buyers of America is looking for a Purchasing Manager who will be responsible for bidding, managing and negotiating all contracts for our home renovations. This person will oversee all aspects of purchasing including developing detailed scopes of work and recruiting new contractors/ vendors. This is a 100% remote role. What you will do: Bid out and manage all contracts, submit invoices, track project budgets and work with Field Managers to ensure contractors are performing work per the contractNegotiate the lowest cost possible (national production builder pricing) and creatively source newer products to help lower costs and improve quality/ aesthetic appeal of our renovationsPartner with senior management to determine spec levelsDevelop detailed scopes of work and budgets for each renovation jobManage, train and fire General contractors and subcontractors.Constantly recruit new contractors and vendor relationships through networking and cold calls. Ensure contractors are properly registered prior to starting jobs. About you: You have 5+ years of purchasing experience with a major home builder and remodeling companyYou have excellent computer skills (including Microsoft Office)You have a Bachelor's Degree or higherYou understand and can speak some Spanish (nice to have) Why we are a great place to work: Our company is FULLY REMOTE!Our awesome company culture includes: competitive pay great benefits, great people, casual dress, team events, work hard/ play hard environment!Revenue increased 67% year over year Jan-Nov 2025Acquisitions increased 71% year over year Jan-Nov 2025Dispositions increased 70% year over year Jan-Nov 2025We're continuing our nationwide expansion. Over the last year we've expanded to 44 states and Washington DC! House Buyers of America is a residential real estate investment company founded in 2001 and headquartered in Tyson's Corner, VA. We buy, renovate, and resell a high volume of homes offering a guaranteed, fast, and hassle-free sale to people who want to sell their house without paying a Realtor commission. We have a history of strong growth and success, having bought and sold thousands of houses. Our Company went from $0 to $50 million in annual revenue in its first 3 years in business and won the Ernst and Young Entrepreneur of the Year award. Buyers of America is proudly a member of the Inc 5000 list. House Buyers is an equal opportunity employer and does not discriminate by sex, creed, race, or by age. www.HouseBuyersOfAmerica.com Show more Show less

17/09/2026

InfoSec Director - Accounting Firm - $210,000-$240,000

Saragossa

This is your shot to build a security function from the ground up, at a PE-backed firm that is ready to invest. You are stepping into a greenfield environment. No inherited mess, no patched-together legacy decisions you have to live with. You are building this from scratch, and that means your fingerprints are on everything from day one. You lead a team of four and own the full security picture. Threat intelligence, incident response, security operations, vulnerability management, security engineering. It all sits with you. You are not inheriting someone else's vision here, you are creating it. The company is PE-backed and in a serious growth phase. That means budget, momentum, and real appetite to do this right. You are also stepping into a firm that is actively leaning into AI initiatives, which means your work is going to matter at the strategic level, not just the operational one. On the technical side, you are living in the Microsoft ecosystem. Microsoft 365, Azure, and Microsoft Defender are core to how you operate. If you have Crowdstrike experience on top of that, even better. This is fully remote, so you have the flexibility to lead on your terms while making a genuine impact on a company that is scaling fast. You bring director level experience in information security. You know how to lead a team, hold a strategic conversation, and still understand what is happening at the technical level. No up-to-date CV required. Show more Show less

17/09/2026

Remote Bilingual Call Center Representative | Spanish-English

MCI

Remote Work-at-Home POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re hiring Bilingual Call Center Representatives to support diverse client projects across industries. If you're fluent in English and Spanish, passionate about helping others, and thrive in a fast-paced environment, this is your opportunity to grow your career while making a real impact. In this role, you’ll troubleshoot basic technical issues, build meaningful customer relationships, and identify opportunities to upsell products and services all while delivering exceptional service. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: Handle inbound and outbound calls with professionalism, empathy, and efficiency. Listen actively to understand customer needs and provide accurate solutions. Use internal systems to manage accounts, process claims, and update records. Follow scripts and procedures to ensure compliance and consistency. Escalate complex issues to supervisors when necessary. Maintain confidentiality and protect customer data. Stay current with training materials, system updates, and product knowledge. Meet performance goals including first-call resolution and customer satisfaction. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? Qualifications: All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: High school diploma or GED. Fluent in English and Spanish (spoken and written). Strong typing skills (20+ WPM) and data entry experience. Excellent communication, organization, and problem-solving abilities. Ability to work scheduled shifts, including weekends and holidays. Basic knowledge of Microsoft Office Suite and Windows applications. Reliable internet connection (20Mbps+ download speed) for remote roles. Customer-first mindset: empathetic, patient, and solution-oriented. Ability to multitask, self-manage, and thrive in a dynamic environment. Team-oriented with strong interpersonal skills. Preferred: 1+ year of experience in customer service, technical support, inside sales, chat, or administrative roles in a contact center. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. Preferred: 1+ year of experience in customer service, technical support, inside sales, chat, or administrative roles in a contact center. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect From MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits That Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. Show more Show less

17/09/2026

Purchasing Manager

House Buyers of America, Inc.

House Buyers of America is looking for a Purchasing Manager who will be responsible for bidding, managing and negotiating all contracts for our home renovations. This person will oversee all aspects of purchasing including developing detailed scopes of work and recruiting new contractors/ vendors. This is a 100% remote role. What you will do: Bid out and manage all contracts, submit invoices, track project budgets and work with Field Managers to ensure contractors are performing work per the contractNegotiate the lowest cost possible (national production builder pricing) and creatively source newer products to help lower costs and improve quality/ aesthetic appeal of our renovationsPartner with senior management to determine spec levelsDevelop detailed scopes of work and budgets for each renovation jobManage, train and fire General contractors and subcontractors.Constantly recruit new contractors and vendor relationships through networking and cold calls. Ensure contractors are properly registered prior to starting jobs. About you: You have 5+ years of purchasing experience with a major home builder and remodeling companyYou have excellent computer skills (including Microsoft Office)You have a Bachelor's Degree or higherYou understand and can speak some Spanish (nice to have) Why we are a great place to work: Our company is FULLY REMOTE!Our awesome company culture includes: competitive pay great benefits, great people, casual dress, team events, work hard/ play hard environment!Revenue increased 67% year over year Jan-Nov 2025Acquisitions increased 71% year over year Jan-Nov 2025Dispositions increased 70% year over year Jan-Nov 2025We're continuing our nationwide expansion. Over the last year we've expanded to 44 states and Washington DC! House Buyers of America is a residential real estate investment company founded in 2001 and headquartered in Tyson's Corner, VA. We buy, renovate, and resell a high volume of homes offering a guaranteed, fast, and hassle-free sale to people who want to sell their house without paying a Realtor commission. We have a history of strong growth and success, having bought and sold thousands of houses. Our Company went from $0 to $50 million in annual revenue in its first 3 years in business and won the Ernst and Young Entrepreneur of the Year award. Buyers of America is proudly a member of the Inc 5000 list. House Buyers is an equal opportunity employer and does not discriminate by sex, creed, race, or by age. www.HouseBuyersOfAmerica.com Show more Show less

17/09/2026

Account Manager

UpGuard

Who are we? At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. This isn’t just growth; it’s a total reimagining of how the world manages cyber risk. We build the Cyber Risk Posture Management (CRPM) platform that security teams actually love. By integrating security ratings, threat intel, and agentic AI, we empower organisations to stay ahead of an ever evolving attack surface. We aren’t just building another tool; we’re defining a category. We provide the autonomy to ship world-class technology and the resources to do it at a global scale. Why are we hiring for this role? Due to continued growth in the cybersecurity sector, our team is expanding, and we require an Account Manager to join our high-performing team to focus on revenue retention and expansion within our key accounts. The ideal candidate will have a strong commercial background, ideally with experience as an Account Executive or in SaaS renewals, and will be well-versed in the cyber security landscape, particularly in Third-Party Risk Management (TPRM). As an Account Manager, you'll report to the Head of Account Management and play a pivotal role in driving renewals and identifying opportunities for revenue growth within our existing client base. You will work closely with cross-functional teams to ensure that our clients see continuous value from our platform, focusing on strategic account management and contract negotiation. Your ability to navigate complex client relationships and understand their unique business needs will be essential in achieving our growth objectives. What will you do? Drive Renewals: Take ownership of the renewal process for a portfolio of key accounts, ensuring timely and successful contract renewals.Revenue Retention: Implement strategies to safeguard existing revenue, proactively identifying risks and addressing them before they impact the business.Revenue Expansion: Collaborate with sales teams to identify upsell and cross-sell opportunities within your accounts, contributing to overall revenue growth.Contract Negotiation: Lead negotiations for renewals and expansions, working closely with legal and finance teams to structure favorable agreements.Market Insights: Stay informed about industry trends, competitive landscape, and client needs to offer informed recommendations that drive client value and satisfaction.Collaboration: Partner with sales, customer success, and marketing teams to align on account strategies and ensure a cohesive approach to client growth.Reporting & Metrics: Track and report on renewal rates, upsell success, and overall account health, using data to inform decision-making and strategy adjustments. What will you bring? Commercial Experience: Previous experience as an Account Manager or in a similar commercial role, with a strong track record in SaaS renewals and revenue growth.Cyber Security Knowledge: A solid understanding of the cyber security landscape, particularly in Third-Party Risk Management (TPRM).Negotiation Skills: Proven ability to negotiate contracts and renewals, balancing client needs with company goals.Strategic Mindset: Ability to think strategically about account growth, identifying opportunities for expansion and mitigating potential risks.Data-driven: Proficient in using data to drive decisions, with a focus on metrics that impact renewals and revenue growth.Collaboration: Ability to work effectively with cross-functional teams to drive account success.We’re looking for someone who’s not just comfortable with change, but curious about it—especially when it comes to adopting AI tools that can enhance how we work What will give you an edge? Sales Background: Experience as an Account Executive or in a similar sales role, with a strong understanding of the commercial aspects of SaaS renewals.Industry-Specific Knowledge: Deep understanding of the cyber security industry, particularly in the context of SaaS solutions.Advanced Negotiation Skills: Expertise in structuring and negotiating complex contracts, particularly in a SaaS environment.Proven Success in SaaS Renewals: Demonstrated success in driving high renewal rates and identifying revenue expansion opportunities within existing accounts.Cyber Security Certifications: Relevant certifications in cyber security or TPRM that demonstrate your expertise and commitment to the field. What's in it for you? Monthly Lifestyle subsidy:Use this for financial, physical, and mental well-beingWFH set-up allowance:To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard$1500 USD annual Learning & Development allowance: To support your career development, all team members will be able to expense development opportunities against this allowanceAnnual leave:PTO plus two additional UpGuardian leave days to give you time to recharge your batteries.18 weeks paid Parental Leave: Irrespective of parenting rolePersonal Leave Allowance: This includes sick & carer’s leaveFully remote working environment: While we have physical offices in Sydney & Hobart, we do not mandate compulsory attendanceTop-spec hardware: All team members will be provided with top-spec laptops for their roleGenerative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work.Health Insurance: Access to comprehensive coverage. UpGuard is a Certified Great Place to Work® in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work! Apply now to find out why! As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Please Note: Not all roles can be performed from the United States. Please check your specific job listing to confirm its advertised location. If the role you are applying for is listed as based in the US, we are currently only able to support hiring in the following locations: CA, CO, FL, IL, MA, MD, MO, OR, PA, TX, WA, and DC. Before starting work with us, you will need to undertake a national police history check and reference checks. Compensation Range: $117K - $130K Show more Show less

17/09/2026

Staff Engineer, AI Developer Experience (Remote, US)

Renew Home

Who We Are Renew Home is on a mission to change how we power the world by making it easier for customers to save energy and money at home as part of the largest residential virtual power plant in North America. We partner with industry-leading brands to better manage residential energy for users by prioritizing efficiency, savings, and comfort — and cleaner energy for everyone. We are an Equal Opportunity employer striving to create a diverse, equitable, and inclusive work environment where everyone feels that they have a voice that is heard. We strongly encourage candidates to check out our website at www.renewhome.com to learn more about the world-changing work we are doing. Role Summary At Renew Home, we are embracing AI-assisted development as a core part of how we work — and we are looking for a Staff Engineer to lead that effort from the inside. This role will help define how our engineers interact with AI tools and agents, shape the standards and guardrails that make adoption safe and effective, and continuously improve the inner loop of software development: the daily experience of writing, building, testing, and iterating on code. You will be embedded directly within the application development teams, giving you firsthand exposure to their workflows and friction points. While other engineers across the organization already contribute meaningfully to DevX, you will bring dedicated ownership, drive prioritization, and serve as the primary point of accountability for making progress. You won't be starting from scratch, and you won't be working alone. The application engineering teams are your primary customers. Success here means earning their trust, understanding their daily workflows, and shipping improvements they notice and value. We want someone who brings expertise and fresh ideas, and who also knows how to build buy-in, incorporate feedback, and make durable change through iteration. This is a high-impact individual contributor role with meaningful technical leadership responsibility. You will act as a force multiplier across the engineering organization by mentoring engineers, incorporating feedback, influencing engineering culture, and helping shape how we work. What You Will Do Lead the evolution of our AI Developer Experience, enabling engineers to safely and effectively leverage AI throughout the software development lifecycleDrive the evaluation, adoption and governance of AI development tooling (code generation, in-editor assistance, agentic workflows), ensuring that adoption is practical, secure and measurable. Measure and improve the speed of common developer actions across our TypeScript/Node and Python codebases. This includes build times, pre-push hooks, linting, type checking, conformance checks, and Nx task orchestration. Own our devcontainer strategy, both local and cloud-based, to ensure a secure, consistent and reproducible development experience that scales across multiple concurrent projects. Maintain and improve local testing frameworks and developer-facing test infrastructureOwn and evolve shared internal libraries and configuration systems used across application teams, ensuring they are well-documented, versioned, and easy to adoptContribute to related areas including CI/CD and delivery pipelines, SDLC definition, language and library upgrade cycles (Node/Python, NPM, PyPI), developer onboarding and documentation, and observability Requirements 7+ years of software engineering experience, with meaningful time spent on developer tooling, platform engineering, or developer productivityDeep familiarity with TypeScript/Node and Python ecosystems — you know the package management landscape, common build tooling, and where things tend to breakExperience with monorepo tooling (Nx or similar) and an intuition for how to make large codebases fast to work withHands-on experience designing, configuring, and improving devcontainer-based development environmentsPractical experience evaluating and integrating AI development tools (GitHub Copilot, Claude, OpenAI, Cursor, Codex) including thinking carefully about standards and guardrails, not just rolloutStrong listening, communication, and leadership skills — you seek out feedback from the engineers you serve and know when to lead and when to followBonuses:Experience with agentic development workflows, MCP (Model Context Protocol), tool orchestration, or AI workflow automationExperience relevant to AI security including designing secure execution environments, sandboxing, secrets management, or credential isolation for AI systemsExperience with cloud-based or remote development environments Benefits What You'll Get A full-time position, with a competitive salary based on experience. The base salary for this role is $170k - $220k. In addition to base compensation, this role is eligible for a target annual bonus of 15% of base salary, and participation in long-term incentive programs tied to company growth and performance. We use market data and consider your job family, background, skills, experience, and U.S. work location to determine compensation within our established pay rangeFully remote work environment with home office set-up allowanceReal and lived work-life balance - Company perks include no pre-set vacation limits (with a top-down culture of taking meaningful PTO every year!), parental leave benefits, and a corporate value of working sustainably and putting families firstCompetitive benefits package that includes numerous health and wellness benefits401(k) plan, with employer contributions to the same. Opportunity to work with amazing people who are passionate about their mission, thriving in a fully-remote work environment, and learning and growing every day At this time, Renew Home is unable to sponsor or take over sponsorship of employment visas. Candidates must be authorized to work in the United States without current or future immigration from the company, including training plans for foreign students. EQUAL OPPORTUNITY EMPLOYER Individuals seeking employment at Renew Home are considered without regard to race, color, religious creed, sex, gender identification, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Show more Show less

17/09/2026

Florida Remote Customer Service Representative

notifyMD

Hiring Immediately - Multiple Positions - Full Time - Work from Home Customer Service Position About The Role Are you looking for a role that challenges you and rewards your dedication? At notifyMD, we operate as a vital communication hub for a diverse range of companies, serving callers 24/7. We are looking for resilient, compassionate and professional individuals to join our fast-paced, high volume call center team. This is not a sedentary, low activity position. It is a "call after call" environment that requires focus, speed and precision. We are seeking professionals who thrive under pressure and understands that true customer service is not for the faint of heart. At this time, we are only hiring Full Time remote residents in Florida. Key Responsibilities You will manage inbound calls for various companies. You must have the agility to switch between different protocols, data entry requirements and specific scripting for each client. You must deliver an empathetic, polite, and professional demeanor on every single call. You must possess excellent grammar and clear, articulate spoken English. We maintain high standards and you will be held accountable for meeting KPI's that include schedule adherence, average wrap time and consistent quality assurance (QA) scores. Technical Requirements To succeed in this role, your home office must meet the following technical specifications: You must provide your own equipment that meets the specifications during your new hire period.Upon successful completion of your new hire period, notifyMD will provide you with company issued equipment. Windows 11 or higher. Note – Chromebooks, Apple/Mac products and tablets are not compatible with our systems. A wired (Ethernet) internet connection is required. Wi-Fi connections are strictly prohibited due to stability requirements. A professional grade wired headset with microphone. A minimum screen resolution of 1600x900 is required. Two monitors are highly preferred to assist with monitor space for our systems. You must be able to type at least 30 WPM Schedule and Availability 10 hour shifts (4 days on, 3 days off)Weekend and Holidays –Because our operations run 24/7, you must be available to work one weekend day per week. Holiday work in general is required. Benefits And Compensation We value our team members and offer a comprehensive benefits package to support your health and future: $16 per hourMedical, Dental and Vision Insurance401k retirement plan with company matching ESOP (Employee Stock Ownership Plan)Paid time off Benefits Are you the right fit? If you are detail oriented, comfortable with technology and pride yourself on your ability to deliver high quality service under pressure, we want to hear from you! notifyMD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Posted by ApplicantPro Show more Show less

17/09/2026

Senior Product Manager, 1: Many Merchant Growth

Affirm

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Consumers across the globe need safe, transparent financing while merchants want to provide users with their preferred way to pay and convert more buyers. To help achieve this vision, we are hiring a Senior Product Manager for our 1:Many Growth team. Affirm's Distribution Partnerships program - internally called "1:Many" - is one of the highest-leverage growth levers at the company. Instead of integrating merchant by merchant, we integrate once into a platform merchants already use, and every merchant on that platform becomes reachable through that single integration. This role is responsible for: Own and grow Affirm's partner portfolio - making it easier and more frictionless for merchants to onboard and offer Affirm as a payment method to their customers. This includes taking product ownership of Affirm's existing vertical software partnerships, and growing the broader portfolio of platform partners still being stood up. Partner Acceleration Strategy - building the durable capabilities that make every future partner integration faster to launch and easier to scale, rather than solving the same problem one partner at a time. As a Senior Product Manager, you will work closely with cross-functional teams including commercial, merchant risk, design, product analytics, and engineering to define, launch and grow integrations with platform partners. Effective stakeholder management and ability to successfully navigate organizational dynamics are a must for success. You should be outcomes-driven with a very high bias for action. What You'll Do Collaborate with cross-functional teams to define, launch, and grow integrations with payment and platform partners.Build durable, repeatable capabilities through a Partner Acceleration Strategy that makes future partner integrations faster to launch.Build relationships with platform partners to gather feedback and insights on product performance, and use it to drive merchant growth.Define and prioritize product features and requirements to improve the customer, partner, and merchant experience.Create and manage the product roadmap for the broader 1:Many growth team.Develop success metrics/OKRs to measure the effectiveness of these initiatives.Partner with commercial and product marketing teams to develop go-to-market strategies for new partner integrations and features. What We Look For 5+ years of product management experienceProven ability to multiple technical software products from kickoff to post-launch, driving meaningful business impact you can clearly articulate. Skilled in cross-functional collaboration — diving into technical details with engineers, iterating with designers in Figma, and analyzing funnel performance with data analysts.Strong organizational and communication skills to navigate complex dynamics and drive alignment. Execution-oriented with a proactive approach to overcoming obstacles and blockers.Adept at transforming incomplete or conflicting inputs into clear, actionable plans.Demonstrated track record of shipping high-quality products on time. Comfortable engaging in the commercial aspects of product development, including representing the product externally, setting expectations, and influencing outcomes that benefit both Affirm and its partners. Bonus points: Experience in Fintech, Lending, ecommerce, or BNPL. Pay Grade - N Equity Grade - 9 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $195,000 - $255,000 USA base pay range (all other U.S. states) per year: $173,000 - $233,000 Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits Designed For You Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents.Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described. Show more Show less

17/09/2026

Senior Technial Support Engineer

Supermetrics

Supermetrics is looking for a Senior Technical Support Engineer to own our most complex customer relationships. This isn't a software engineering role, resolving tickets and owning the technical relationship is the core of the job, but you're expected to arrive already comfortable directing agentic AI tools, such as AI coding assistants built into your editor or terminal, to diagnose and fix issues faster, not treat that as a stretch skill to pick up later. You'll move fluidly between talking a customer through a connector failure and using an AI coding agent to trace a schema mismatch to its root cause, and as your product depth grows, you'll increasingly turn bug reports into proposed fixes rather than just well-documented tickets for someone else to pick up. As AI handles more of the day-to-day questions, this role becomes about the cases that need real technical judgment, and using AI to solve problems that used to require an engineering handoff.In this role you will…Own resolution of technical and product queries, from connector issues and pipeline failures to authentication errors and schema mismatches, with accuracy, clarity, and pace.Act as a trusted technical point of contact, diagnosing root causes systematically and explaining findings in accessible, non-reductive language.Flag signals of broader product or account risk, such as recurring failures, integration instability, or data quality concerns, with context and recommended next steps.Partner with Product, Engineering, and Customer Success on escalated cases, handing off with well-structured bug reports, clear reproduction steps, and context that makes the next person's job easier.Maintain the technical knowledge base: known issues, FAQs, and resolution guides that reduce repeat contact.Use agentic AI coding tools to navigate unfamiliar code, write small scripts, and investigate failures down to root cause, then propose a draft fix for Engineering to review where you have the access and confidence to do so.Test and validate AI-generated output before proposing it as a fix, the same way you'd validate any other diagnosis.Serve as a technical AI assistant specialist by outlining diagnostic workflows, selecting knowledge sources, and checking AI-generated responses for correctness.Use patterns in query volume to improve AI deflection coverage, so human engineers focus where deep diagnostic reasoning matters most.Help define and safeguard the boundary between what AI handles autonomously and what needs human intervention.This position is for you if you have…A background in technical or customer support, solutions engineering, or technical operations, especially within a SaaS setting.Skilled at investigating, diagnosing, and documenting, and able to remain comfortable with uncertainty until the evidence becomes clear.Comfortable reading and making small changes to code, working with version control, and understanding how APIs and data pipelines fit together. An agentic mindset: confidence directing an AI coding agent toward a fix, paired with discipline about testing its output rather than taking it on faith.Genuine curiosity about how data moves and breaks, with motivation to build deep familiarity with Supermetrics' connectors and integrations over time.Clear and effective communication in writing and speaking, making technical details understandable for customers and engineering stakeholders.A structured, methodical approach to managing multiple open cases and customer expectations through uncertainty.Nice to have...Direct experience working with agentic AI tools to write, revise, or improve code.Familiarity with common data destinations and sources, such as Google Sheets, BigQuery, Looker Studio, Meta Ads, or Google Ads.Experience with support ticketing platforms such as Zendesk.SQL or scripting ability, self-serve support experience, or contributions to technical documentation and enablement.Benefits we offer…100% paid health care premiums for you and the WHOLE family with $0 deductible optionsFlexible remote policy$520 one time WFH stipendBiweekly Uber Eats stipend$80 monthly wifi allowanceVarious external trainings to support your career developmentA comprehensive benefits package that includes equity optionsHigh-quality work equipment Pay Transparency Statement: The base salary range for this role is $80,000 to $90,000 USD annually + bonus.  These figures reflect the compensation offered for remote U.S. based candidates.  Supermetrics is committed to fair and equitable compensation practices. We regularly review pay data to ensure internal equity, market alignment, and full transparency in how we reward performance.     Join us on our mission to make data a marketing superpower   Supermetrics builds an end-to-end marketing intelligence platform, with 15% of global advertising spend reported through our products.    We help marketers turn their data into insights that improve business results and predict the best next step. Our technology streamlines marketing data for over 200,000 businesses through a network of agencies and customers like Shopify, HubSpot, and Nestlé. Since our founding in 2013, we’ve grown from a one-person shop to a key player in the industry—and we’re just getting started!   We're a team of 300+ growth-minded people from diverse backgrounds. Together, we make a multicultural, resourceful, and collaborative team.   Supermetrics operates on trust, transparency, and a keen customer focus. Forward-looking and action-oriented, we work hard to raise the bar in our industry. As team players, we help each other and win together.   We're hiring for a diverse, skilled, and collaborative team and building an inclusive workplace where everyone is treated fairly and respectfully.   Supermetrics is committed to providing a welcoming and inclusive workplace for all. We believe that a diverse workforce is a strong workforce, and we are dedicated to creating an environment where everyone feels valued and respected.   It all started with a Google t-shirt... Read the rest of our growth story at supermetrics.com/about.   Our commitment to transparent hiring: At Supermetrics, we leverage AI in our early recruitment stages to efficiently match your skills to our roles and provide a frictionless scheduling experience. While AI helps us operate faster and fairer, all final hiring decisions and deep-dive interviews are conducted by our human team members. Show more Show less

17/09/2026

Business Development Representative

CYB Human Resources

Join our team! Immediate hire. Apply now! Flexible schedule: Monday through Friday, 40 hours per week scheduled between 8:00 a.m. and 7:00 p.m. ET. Ready to advance your sales career in a role where your relationships, initiative, and results shape how far you grow? CYB Human Resources is hiring a full-time, remote Business Development Representative for immediate hire. CYB is headquartered in Fort Lauderdale, Florida. We’re looking for someone who knows how to turn conversations into opportunities, build genuine relationships, open new doors, and grow a long-term career alongside us. This is more than another sales position. It is an opportunity to strengthen your business development skills, take on increasing responsibility, and help small and family-owned businesses discover what strong HR support can do for them. What this role is really about: This is a relationship-building role, not a lead-burning role. CYB is a boutique, people-first company. We take the time to understand business owners, educate them about what CYB does, and build trust through thoughtful, one-to-one communication. Your goal is to create genuine relationships, nurture prospects over time, and move qualified opportunities toward a sales conversation when the timing is right. You will not use aggressive tactics, send impersonal messages, or push people through the pipeline simply to meet an activity number. You won’t be reading from a script or waiting for leads to arrive. You’ll take initiative, start conversations through calls, LinkedIn, email, webinars, and networking, manage your pipeline in HubSpot, follow up consistently, and introduce qualified business owners to me and our team. We also need someone who pays attention and takes ownership. If an email does not look right, a message sounds too sales-focused, or an outreach strategy is not connecting with prospects, you should recognize the issue, troubleshoot it, and recommend a better approach. Requirements At least five years of outbound sales or business development experience Currently located in the United States and legally authorized to work in the U.S. Proven experience conducting high-volume outbound outreach through calls, email, and LinkedIn Demonstrated ability to generate qualified opportunities and manage consistent follow-up Strong relationship-building, discovery, follow-up, and consultative communication skills Strong judgment and attention to detail, with the ability to identify, troubleshoot, and correct issues before they affect a prospect relationship Ability to review outreach for tone, quality, accuracy, and personalization rather than sending messages simply to complete an activity Commitment to relationship-based business development that educates and nurtures prospects without pressuring them or burning leads Ability to adapt messaging and follow-up based on each prospect’s business, needs, communication style, and stage in the relationship Comfortable taking initiative, raising concerns, and recommending improvements when a message, process, or strategy is not working Ability to work independently and take ownership of outreach activity and results Strong organizational skills with consistent CRM documentation and pipeline management Comfortable using technology, AI tools, virtual meeting platforms, and digital prospecting tools Reliable internet access and a professional, distraction-free remote workspace Preferred qualifications: Experience selling professional, consulting, HR, payroll, financial, or other business services Experience working with or selling services to small and family-owned businesses Experience using HubSpot for prospecting, follow-up, and pipeline management Experience booking qualified meetings with owners, founders, or senior business leaders Demonstrated closing experience or readiness to grow into closing responsibility Existing business relationships or professional networks aligned with CYB’s target market Bilingual in English and Spanish Benefits Full-time employment with an immediate start A flexible Monday-through-Friday schedule $25–$27 per hour, based on experience Healthcare Stipend Enrollment into our Simple IRA upon eligibility PTO & Holidays Commission opportunities in addition to the hourly rate A clear path toward full sales and closing responsibility The opportunity to build a long-term career with CYB Commission opportunity: In addition to the hourly rate, team members who demonstrate the ability to close will become eligible for closing commissions, with the potential to earn thousands of dollars in additional compensation. This is a career-track business development role with meaningful earning and growth potential. If this sounds like you or someone you know, please apply or share this post with your network! Show more Show less

17/09/2026

Business Development Manager

WR Logistics

Senior Business Development Manager – International Freight Forwarding Up to $150,000 Base + 10% Ongoing Commission We are recruiting an experienced international logistics sales professional for a rapidly growing freight forwarder approaching $1 billion in annual revenue. This is a nationwide growth position offering independence, substantial internal support, and exceptional uncapped earning potential. ResponsibilitiesWin new international air, ocean, customs, and compliance businessDevelop and execute a nationwide target-account strategyBuild relationships with key customer decision-makersCreate tailored solutions across global forwarding and customs servicesCollaborate with operational teams to ensure successful account management RequirementsTen-plus years’ international logistics industry experienceProven success selling freight forwarding and customs servicesEstablished book of business and strong revenue-generation recordCollaborative, entrepreneurial, and highly performance-driven PackageBase salary - $150,00010% ongoing commissionUncapped earnings with seven-figure potential for top performersFully remote anywhere in the United StatesPremium medical insurance Show more Show less

17/09/2026

InfoSec Director - Accounting Firm - $210,000-$240,000

Saragossa

This is your shot to build a security function from the ground up, at a PE-backed firm that is ready to invest. You are stepping into a greenfield environment. No inherited mess, no patched-together legacy decisions you have to live with. You are building this from scratch, and that means your fingerprints are on everything from day one. You lead a team of four and own the full security picture. Threat intelligence, incident response, security operations, vulnerability management, security engineering. It all sits with you. You are not inheriting someone else's vision here, you are creating it. The company is PE-backed and in a serious growth phase. That means budget, momentum, and real appetite to do this right. You are also stepping into a firm that is actively leaning into AI initiatives, which means your work is going to matter at the strategic level, not just the operational one. On the technical side, you are living in the Microsoft ecosystem. Microsoft 365, Azure, and Microsoft Defender are core to how you operate. If you have Crowdstrike experience on top of that, even better. This is fully remote, so you have the flexibility to lead on your terms while making a genuine impact on a company that is scaling fast. You bring director level experience in information security. You know how to lead a team, hold a strategic conversation, and still understand what is happening at the technical level. No up-to-date CV required. Show more Show less

17/09/2026

Remote Bilingual Call Center Representative | Spanish-English

MCI

Remote Work-at-Home POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re hiring Bilingual Call Center Representatives to support diverse client projects across industries. If you're fluent in English and Spanish, passionate about helping others, and thrive in a fast-paced environment, this is your opportunity to grow your career while making a real impact. In this role, you’ll troubleshoot basic technical issues, build meaningful customer relationships, and identify opportunities to upsell products and services all while delivering exceptional service. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: Handle inbound and outbound calls with professionalism, empathy, and efficiency. Listen actively to understand customer needs and provide accurate solutions. Use internal systems to manage accounts, process claims, and update records. Follow scripts and procedures to ensure compliance and consistency. Escalate complex issues to supervisors when necessary. Maintain confidentiality and protect customer data. Stay current with training materials, system updates, and product knowledge. Meet performance goals including first-call resolution and customer satisfaction. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? Qualifications: All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: High school diploma or GED. Fluent in English and Spanish (spoken and written). Strong typing skills (20+ WPM) and data entry experience. Excellent communication, organization, and problem-solving abilities. Ability to work scheduled shifts, including weekends and holidays. Basic knowledge of Microsoft Office Suite and Windows applications. Reliable internet connection (20Mbps+ download speed) for remote roles. Customer-first mindset: empathetic, patient, and solution-oriented. Ability to multitask, self-manage, and thrive in a dynamic environment. Team-oriented with strong interpersonal skills. Preferred: 1+ year of experience in customer service, technical support, inside sales, chat, or administrative roles in a contact center. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. Preferred: 1+ year of experience in customer service, technical support, inside sales, chat, or administrative roles in a contact center. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect From MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits That Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. Show more Show less

17/09/2026

Principal Global Compensation Manager

WP Engine

We engage the most inspired minds to do their best work wherever they work best—powering the freedom to create worldwide. WP Engine empowers companies and agencies of all sizes to build, power, manage, and optimize their WordPress websites and applications with confidence. Serving 1.5 million customers across 150+ countries, the global technology company provides premium, enterprise-grade solutions, tools, and services, including specialized platforms for WordPress, industry-tailored eCommerce and agency solution suites, and developer-centric tools like Local, Advanced Custom Fields, and more. WP Engine’s innovative technology and industry-leading expertise are why 8% of the web visits a WP Engine-powered site daily. Learn more at wpengine.com. Location: WFH - Remote What's Cool About This Job. We are seeking a visionary and strategic Principal Global Compensation Manager to lead the design, execution, and continuous evolution of our global compensation programs. As a senior individual contributor in the Total Rewards team, you will play a critical role in scaling our compensation frameworks, driving business-aligned pay philosophies, and championing our journey toward world-class pay transparency. You are a deep subject matter expert who loves translating business goals into competitive pay structures and are ready to roll up your sleeves in the Workday platform. You are looking to transform the function with next generation AI built tools and workflows to power how we work. Whether you are consulting with EE Business partners or managers with pay practices, designing job architectures for a highly distributed global workforce, or advising on M&A integrations, you bring a data-driven, strategic, and highly collaborative approach to everything you do. The day to day. Compensation Leadership: Develop, evolve, and lead the company’s global cash, bonus, and equity compensation strategies, aligning them directly with business objectives and high-tech market trends.Pay Transparency & Equity: Act as the primary champion and architect for global pay transparency readiness (including the EU Pay Transparency Directive and US state laws), designing sustainable structures that build internal trust and ensure compliance.Global Cycles: Oversee the strategic direction and execution of the annual global merit, promotion, and equity refresh cycles, ensuring alignment with finance budgets and company performance within Workday utilizing the Advanced compensation module.Executive & Equity Compensation: Support executive compensation design and equity modeling for new hires and refresh cycles in partnership with the Sr Director, Total Rewards.Job Architecture & Scaling: Lead the design and evolution of our global job architecture, leveling frameworks, and geographic salary structures to support a highly distributed virtual first model.Business Consulting: Serve as the key strategic advisor to EE Business Partners, Talent Acquisition, and senior executive leaders on high-impact compensation decisions, organizational design, offer evaluation, and critical talent retention.M&A Integration: Drive compensation due diligence and post-merger integration strategies, ensuring newly acquired talent is seamlessly mapped to existing structures. Your Skills And Expertise. Experience: 10+ years of progressive compensation experience within the high-tech/SaaS industry, with at least 3 years in a lead advisory capacity.Workday SuperUser: Hands-on configuration experience in Workday Advanced Compensation.Global Domain Expertise: Deep knowledge of global compensation structures, international market dynamics, and complex regulatory environments.Strategic Modeling: Master-level compensation modeling, data analysis, and financial planning skills using advanced modeling tools.Influence & Collaboration: Proven capability to influence, consult with, and present to executive-level leadership and business stakeholders.Education: Bachelor’s degree in Business Administration, Finance, HR, or a related field (or equivalent practical experience). Preferred Skills Certified Compensation Professional (CCP) designation.Experience leading compensation strategies with private equity firmsExperience in benefit modules of Workday to support the broader Total Rewards teamLow-Code/No-Code Automation: Proven experience building automated workflows using accessible enterprise tools (e.g., Gemini, Claude, etc).AI Agent Configuration: Hands-on experience building, testing, and deploying custom AI assistants or GPTs to automate information retrieval or text generation tasks. Target Starting Base Salary Range: 160k to 180k The Perks and Benefits Company Stock Options (Every employee is an owner in the company)Great Health Benefits (Medical, Dental, Vision, Life Insurance)Fertility Benefits (IVF/Fertility drug coverage)HSA Company contribution $750 for employee / $1500 for family401(k) with a 4% matchDisability Insurance Paid Family and Caregiver’s LeaveEmployee Assistance ProgramGenerous Vacation Time (Who doesn’t like time off)One-time $500 payment to set up your home office4 Company Wellness Days a year1 floating holidayPet InsuranceOn-going education through LinkedIn Learning, Workday Learning and our Career Growth Portal At WP Engine, we strive to have the broadest possible view of diversity, going beyond visible differences to include the background, experiences, skills, and perspectives that make each person unique. WP Engine is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other basis protected by federal, state, or local law. Base Salary Range $140,000.00 - $192,500.00 We believe that compensation should be reflective of the impact you have within the organization relative to the market value of your role. The estimated base salary range for this position is as listed above. Some roles may also be eligible for overtime pay. Our salary ranges are determined by job role and responsibilities and level. The range displayed on each job posting reflects the minimum and maximum target for salaries for the position nationwide. The actual base pay will vary based on various factors including job-related skills and individual qualifications objectively assessed during the interview process. Your talent acquisition partner can share more about the total rewards package at WP Engine including any additional total rewards components such as equity, variable pay plans (if applicable), and benefits during the hiring process. Show more Show less

17/09/2026

Outbound Sales Development Representative (SDR)

Muck Rack

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently. Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do.  We’re growing quickly, and we’re looking for an ambitious, tech-savvy, and detail-oriented Outbound Sales Development Representative to join our team and make a big impact. As an Outbound SDR at Muck Rack, you will work closely with our sales team to generate opportunities through outbound outreach. You should be excited about working in a fast-paced sales environment where you'll be the first "face" of Muck Rack to prospective customers, representing our team, culture, and brand.What you’ll do:Build pipeline through outbound outreach — prospect leads via email, LinkedIn, and phone to consistently meet and exceed quotaPersonalize your interactions — leverage Muck Rack’s tools and prospect insights to make outreach timely, relevant, and informed from the first touchProspect strategically— develop efficient, creative outreach systems tailored to target accounts, using our systems to identify patterns and prioritize who to contact and whenPlan your day with purpose — lean on AI-assisted workflows to structure your time, stay on top of follow-ups, and keep your pipeline moving without things falling through the cracksStay plugged into PR — monitor industry news to surface timely, relevant outreach opportunitiesMaintain clean CRM hygiene — keep lead records, activities, and reporting accurate and up to date in SalesforceCollaborate cross-functionally — partner closely with Account Executives and Marketing to align outreach efforts and drive pipeline growthMaintain consistent activity standards — execute against outreach expectations across segments while balancing quality personalization with high-volume prospectingHow success will be measured in this role:Meetings booked, held, and converted to pipeline (S2 opportunities)SDR-sourced revenueIf the details below describe you, you could be a great fit for this role:1+ year of experience in a SaaS SDR role or 1+ year working in PR preferred— you understand either the sales motion or the buyer's worldHighly accountable and self-motivated, with a growth mindset that welcomes feedback and coachingA natural relationship builder with genuine curiosity and a sales-oriented mindsetExceptional written communication skills — you write emails that actually get read and responses that move things forwardStrong phone presence — you can build rapport quickly and keep a conversation goingAbility to juggle multiple priorities in a fast-paced, startup environment without dropping the ballA quick study with new tools (including AI tools) — we work in Google Workspace, Salesforce, Outreach, Slack, Nooks, SalesNav, etcBased or willing to work East Coast or Central hoursProactively incorporate AI tools into day to day work to improve productively and accelerate deliveryInterview Overview Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.Skills Assessment15-minute Recruiter Screen with SDR Manager45-minute Zoom interview with the hiring manager, including a mock cold callPanel interview with several members of our team30-minute Bar RaiserTravel & Team Engagement Expectations This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected.Salary In the US, the base salary for this role is $53,000, with $68,000+ in OTE. Note that we typically build 1-3 quarters of ramp time with lower goals and thus lower earnings from commissions. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. For all other countries, we have competitive pay bands based on market standards.Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.   Why Muck Rack? Remote Work, Forever Fully distributed team with a permanent remote setupHome office stipend, phone and internet reimbursement, coworking membershipVirtual and in-person team bonding (lunches, events, competitions) Transparent & Fair Compensation Competitive geo-neutral pay in the U.S.Annual reviews to ensure equity and market alignmentStandardized bonus or commission structure401(k) with employer contributionsEquity opportunities Health & WellnessComprehensive medical, dental, vision, disability, and life insurance for employees and dependents100% premium coverage for individuals on high-deductible plans24/7 Virtual Care and Employee Assistance ProgramEmployer-funded HSA contributions and other pre-tax benefitsQuarterly wellness stipend and free Headspace subscription Time Off & Family Benefits 4+ weeks of PTO, plus paid sick and mental health days13 paid holidays with the option to swap for personal daysUp to 16 weeks of fully paid parental leave Learning and DevelopmentTransparent pathways for internal mobility and promotionBi-annual performance reviews, team workshops, and leadership trainingUnlimited access to Coursera and O’Reilly2 additional PTO days annually for learning and development Inclusive, Customer-First CultureCommitment to equity and valuing diverse perspectivesAgile, founder-led company focused on collaboration and innovationTrusted by 3,000+ companies worldwide Note: Benefits and compensation reflect offerings for U.S.-based employees. Support is provided for employees in other locations, in compliance with local laws and regulations. While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence. Please note: For detailed information regarding our GDPR and/or CCPA compliance policies, including how we handle personal data and privacy rights, kindly refer to the email correspondence accompanying this application.Muck Rack does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Muck Rack will be considered Muck Rack property, and Muck Rack will not pay a fee should it hire the subject of any unsolicited resume.Muck Rack considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law.Note to applicants/job seekers: We have recently been made aware of scams impersonating Muck Rack’s HR team. Please be cautious of these attempts to elicit banking or other financial or sensitive information. Muck Rack will never request financial information during the interview process, and follow ups for interviews or next steps will always come from an ‘@muckrack.com’ email address. If you are contacted by anyone from a different domain who claims to be from Muck Rack, please forward the communication to legal@muckrack.com. Show more Show less

17/09/2026

Senior Technial Support Engineer

Supermetrics

Supermetrics is looking for a Senior Technical Support Engineer to own our most complex customer relationships. This isn't a software engineering role, resolving tickets and owning the technical relationship is the core of the job, but you're expected to arrive already comfortable directing agentic AI tools, such as AI coding assistants built into your editor or terminal, to diagnose and fix issues faster, not treat that as a stretch skill to pick up later. You'll move fluidly between talking a customer through a connector failure and using an AI coding agent to trace a schema mismatch to its root cause, and as your product depth grows, you'll increasingly turn bug reports into proposed fixes rather than just well-documented tickets for someone else to pick up. As AI handles more of the day-to-day questions, this role becomes about the cases that need real technical judgment, and using AI to solve problems that used to require an engineering handoff.In this role you will…Own resolution of technical and product queries, from connector issues and pipeline failures to authentication errors and schema mismatches, with accuracy, clarity, and pace.Act as a trusted technical point of contact, diagnosing root causes systematically and explaining findings in accessible, non-reductive language.Flag signals of broader product or account risk, such as recurring failures, integration instability, or data quality concerns, with context and recommended next steps.Partner with Product, Engineering, and Customer Success on escalated cases, handing off with well-structured bug reports, clear reproduction steps, and context that makes the next person's job easier.Maintain the technical knowledge base: known issues, FAQs, and resolution guides that reduce repeat contact.Use agentic AI coding tools to navigate unfamiliar code, write small scripts, and investigate failures down to root cause, then propose a draft fix for Engineering to review where you have the access and confidence to do so.Test and validate AI-generated output before proposing it as a fix, the same way you'd validate any other diagnosis.Serve as a technical AI assistant specialist by outlining diagnostic workflows, selecting knowledge sources, and checking AI-generated responses for correctness.Use patterns in query volume to improve AI deflection coverage, so human engineers focus where deep diagnostic reasoning matters most.Help define and safeguard the boundary between what AI handles autonomously and what needs human intervention.This position is for you if you have…A background in technical or customer support, solutions engineering, or technical operations, especially within a SaaS setting.Skilled at investigating, diagnosing, and documenting, and able to remain comfortable with uncertainty until the evidence becomes clear.Comfortable reading and making small changes to code, working with version control, and understanding how APIs and data pipelines fit together. An agentic mindset: confidence directing an AI coding agent toward a fix, paired with discipline about testing its output rather than taking it on faith.Genuine curiosity about how data moves and breaks, with motivation to build deep familiarity with Supermetrics' connectors and integrations over time.Clear and effective communication in writing and speaking, making technical details understandable for customers and engineering stakeholders.A structured, methodical approach to managing multiple open cases and customer expectations through uncertainty.Nice to have...Direct experience working with agentic AI tools to write, revise, or improve code.Familiarity with common data destinations and sources, such as Google Sheets, BigQuery, Looker Studio, Meta Ads, or Google Ads.Experience with support ticketing platforms such as Zendesk.SQL or scripting ability, self-serve support experience, or contributions to technical documentation and enablement.Benefits we offer…100% paid health care premiums for you and the WHOLE family with $0 deductible optionsFlexible remote policy$520 one time WFH stipendBiweekly Uber Eats stipend$80 monthly wifi allowanceVarious external trainings to support your career developmentA comprehensive benefits package that includes equity optionsHigh-quality work equipment Pay Transparency Statement: The base salary range for this role is $80,000 to $90,000 USD annually + bonus.  These figures reflect the compensation offered for remote U.S. based candidates.  Supermetrics is committed to fair and equitable compensation practices. We regularly review pay data to ensure internal equity, market alignment, and full transparency in how we reward performance.     Join us on our mission to make data a marketing superpower   Supermetrics builds an end-to-end marketing intelligence platform, with 15% of global advertising spend reported through our products.    We help marketers turn their data into insights that improve business results and predict the best next step. Our technology streamlines marketing data for over 200,000 businesses through a network of agencies and customers like Shopify, HubSpot, and Nestlé. Since our founding in 2013, we’ve grown from a one-person shop to a key player in the industry—and we’re just getting started!   We're a team of 300+ growth-minded people from diverse backgrounds. Together, we make a multicultural, resourceful, and collaborative team.   Supermetrics operates on trust, transparency, and a keen customer focus. Forward-looking and action-oriented, we work hard to raise the bar in our industry. As team players, we help each other and win together.   We're hiring for a diverse, skilled, and collaborative team and building an inclusive workplace where everyone is treated fairly and respectfully.   Supermetrics is committed to providing a welcoming and inclusive workplace for all. We believe that a diverse workforce is a strong workforce, and we are dedicated to creating an environment where everyone feels valued and respected.   It all started with a Google t-shirt... Read the rest of our growth story at supermetrics.com/about.   Our commitment to transparent hiring: At Supermetrics, we leverage AI in our early recruitment stages to efficiently match your skills to our roles and provide a frictionless scheduling experience. While AI helps us operate faster and fairer, all final hiring decisions and deep-dive interviews are conducted by our human team members. Show more Show less

17/09/2026

Mid-Market Account Executive - East

Contentsquare

As an Account Executive based in the United States, you'll join our established sales team to continue accelerating growth for our mid-market team across the US. You'll drive new business sales and collaborate with our teams including our Sales Development Representatives, Solutions Engineers, and Customer Success Managers. What You’ll Do Lead the full sales cycle from prospecting to closing to drive new business sales as well as develop and grow your existing book of business of customer accounts within North America mid-market prospects.Establish and navigate relationships with senior executives and decision-makersCultivate new relationships for Contentsquare through your own outbound efforts and with the help of our SDR teamWow prospects with an initial demo of the Contentsquare platform + partner with our sales-savvy Solutions Engineer to win the customerCommunicate and raise issues appropriately including billing, legal, security, onboarding, and technical inquiriesServe as the voice of the customer and collect feedback to drive continuous improvement across all areas including product What You’ll Need To Succeed Experience years as a sales hunter (new logo / new revenue acquisition) with relevant enterprise SaaS experienceKnowledge of the martech landscape or web analytics space would be advantageousExcellent social skills both with customers and within an organizationComfortable talking to a variety of personas - Contentsquare plays a day-to-day role for a wide range of people: engineers, marketers, product managers, designers, data scientists, and C-level executives. You’ll interface with some or all of these in an organization to close deals.Ability to balance multiple opportunities simultaneously at various stages of the buying processDesire to learn: to gain our customers' trust, you will need to know our product and the analytics market better than anyone else. $70,000 - $85,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Show more Show less

17/09/2026

Sales Development Representative

Evlo AI

About The Role The Sales Development Representative generates qualified pipeline for a B2B SaaS sales team by identifying technology companies, researching business needs, and starting conversations with technical and operational decision-makers. The role focuses on cloud software, data platforms, and workflow automation solutions sold to growing businesses. Based remotely in Miami, the role combines structured outbound prospecting with inbound lead follow-up. Success means creating relevant conversations, booking qualified meetings for account executives, and maintaining accurate activity and qualification data in a metrics-driven sales environment. Key Responsibilities Research target accounts using LinkedIn Sales Navigator, company websites, and technographic data to identify relevant prospects and buying signalsExecute high-volume outreach through phone, email, and LinkedIn using Salesforce, HubSpot, Outreach, or similar sales-engagement toolsQualify inbound and outbound prospects against defined business, technical, timing, and budget criteriaBook qualified discovery meetings for account executives and consistently meet monthly meeting and pipeline targetsPersonalize messaging for IT, engineering, operations, and finance stakeholders based on company size, technology stack, and business prioritiesMaintain complete CRM records, including contact data, call outcomes, qualification notes, next steps, and meeting dispositionsPartner with account executives and marketing to test messaging, improve lead routing, and share feedback on target segments and campaign quality What We Are Looking For 0-2 years of experience in sales, business development, recruiting, customer success, hospitality, retail, or another customer-facing roleStrong written and verbal communication skills, with the ability to explain technical products clearly to both business and technical audiencesComfort with high-volume phone, email, and social outreach in a quota- or metric-driven environmentOrganized and persistent, with the ability to manage follow-up tasks, prioritize accounts, and respond constructively to rejectionBasic familiarity with CRM systems such as Salesforce or HubSpot and sales-engagement platforms such as Outreach, Salesloft, or ApolloHigh school diploma required; associate or bachelor's degree in business, communications, marketing, or a related field is preferredBonus: prior SDR or BDR experience, experience selling SaaS or cloud technology, familiarity with APIs, cybersecurity, data infrastructure, or workflow automation, and Spanish-language proficiency Show more Show less

17/09/2026

Federal Premium Support Specialist

SolarWinds

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! Your Role: We are seeking a Technical Support Engineer to join our US Federal Premium Support team! This role is fully remote and will be part of the team supporting Federal US-Based customers. Team members are encouraged to take the time to provide customers with their full attention by carefully listening to and observing their needs. Demonstrate that they care by consistently being friendly and approachable. Exhibiting consideration for their time by listening emphatically, asking questions, and recommending solutions based on their described needs and objectives. All to ensure customer expectations are exceeded. Your Impact:The Technical support engineer is the front-line “trusted advisor” for SolarWinds product users, a key contributor to the customer experience through resolving customer issues, educating customer product functionalities, optimizing their monitoring capabilities, and building a knowledge-based library. Effectively demonstrate the ability to discuss and handle CUI in a GCC High enclave. Responding to and/or initiating technical troubleshooting sessions with customers – via phone, email, and remote sessions. Interacting with customers at all levels, with demonstrated ability to communicate with the very basic user to the technically advanced (Network Administrators, System Administrators). Managing and working support tickets per industry best practices utilizing existing CRM systems. Effectively communicating technical information to non-technical customers. Coordinating the resolution of technical issues with Advanced Support Teams and escalating issues per pre-established guidelines. Contributing to our Knowledgebase (author and edit knowledge base articles). Maintaining working lab systems to facilitate reproduction of customer issues. Obtain and maintain SolarWinds Certified Professional (SCP) certifications. This is a fantastic opportunity to get in at the ground level of an international powerhouse. APPLY Today to secure your chance for a new career with many advancement opportunities. Your Experience:United States citizenship required. Ability to obtain and maintain a United States government security clearance is required. Bachelor’s degree in computer science or equivalent education and/or work experienceKnowledge of common network services like DNS, Web Servers (IIS, Apache), FTP Servers, Email Servers, and Database Systems AdministrationExperience in high availability system configuration, troubleshooting, and performance optimization. Strong verbal and written communication skills with experience detailing technical solutions to administrators, end-users, and leadership. Troubleshooting experience (PC hardware/software, browsers, etc.)Understanding of networking protocols TCP/IP, SMTP, FTP, HTTP, SNMP, Syslog, SSH, etc. Professional certifications are a plus: Network+, CCENT, CCNA, MCSE, etc. Experience with SolarWinds or other related technologies (Nagios, Prometheus, etc.) a plus. Solid understanding of Microsoft Windows Server OS administration and troubleshooting. SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law. All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice Show more Show less

17/09/2026

Customer Service Associate - WFH

American Income Life Insurance Company

A Year of Growth, Opportunity, and Flexibility Looking to make a meaningful career move? This is your chance. At American Income Life, we’re looking for driven individuals who want to build a rewarding career while making a real difference in the lives of working families. We proudly provide supplemental insurance benefits to labor unions, credit unions, and associations across 49 states, the District of Columbia, Canada, and New Zealand. Why Candidates Choose Us American Income Life has been serving working-class families since 1951, offering life, accident, and supplemental health products designed to protect members and their loved ones. Our representatives build long-term relationships with clients and meet them where they’re most comfortable—virtually or in their homes. What We’re Looking For Strong communication skillsBasic computer proficiencySolid work ethicPositive, energetic, and outgoing personalityGood time-management skillsAbility to pass a criminal background check What You’ll Receive Full benefits packageWeekly pay Performance bonusesHealth insurance reimbursementLife insurance coverageFlexible scheduleRetirement plan options If you're ready for a career that offers stability, purpose, and unlimited growth potential, this could be the perfect next step for you. Powered by JazzHR 7EnIkJ7NwR Show more Show less

17/09/2026

Benefit Configuration Manager - Remote

Sentara Health

City/State Doral, FL Work Shift First (Days) Overview: Sentara is hiring a Benefit Configuration Manager! This position is fully remote. Overview The Benefit Configuration Manager is responsible for the strategic leadership, oversight, and execution of benefit configuration operations within the QNXT platform. This role manages the end-to-end benefit configuration lifecycle, ensuring accurate implementation and maintenance of Medicare, Medicaid, Commercial, and Exchange products in support of claims adjudication, regulatory compliance, and organizational objectives. The manager leads configuration supervisors and analysts, establishes operational standards, drives continuous improvement initiatives, and partners with cross-functional business and technology teams to implement new products, regulatory changes, and system enhancements. The Benefit Configuration Manager serves as a key leader and subject matter expert for benefit configuration strategy, governance, quality, and operational excellence. Key Responsibilities Oversee the analysis, design, configuration, implementation, and maintenance of benefit plans within QNXT.Ensure accurate configuration of products, plans, service codes, accumulators, limitations, authorization requirements, and cost-share structures in compliance with plan contractual requirements, CMS, Medicaid, ACA regulations.Direct annual benefit change activities, new product implementations, regulatory updates, and market expansion efforts.Establish and maintain governance processes for configuration requests, prioritization, approvals, and production deployments.Monitor configuration quality, accuracy, and timeliness through established KPIs, SLAs, and quality assurance programs.Serve as an escalation point for complex regulatory interpretation and benefit implementation decisions.Act as the business owner and primary configuration representative for enterprise projects and strategic initiatives.Oversee User Acceptance Testing (UAT), configuration validation, defect management, and production readiness activities.Drive continuous process improvement initiatives that improve quality, efficiency, scalability, and operational effectiveness.Collaborate with IT to identify automation opportunities and enhance configuration management capabilities.Analyze trends, identify root causes of configuration defects, and implement corrective action plans.Provide executive-level reporting on configuration activities, risks, resource capacity, and strategic initiatives.Provide leadership, coaching, and performance management for QNXT Benefit Configuration Supervisors and configuration staff.Establish team goals, performance metrics, and productivity standards aligned with organizational objectives. Required Qualifications Bachelor's degree in Healthcare Administration, Information Systems, Business Administration, or related field; In lieu of degree, direct experience will be considered.8+ years of progressive experience in health plan benefit configuration using QNXT or a comparable claims administration platform.5+ years of experience leading configuration teams, supervisors, or operational functions.Demonstrated expertise in Commercial, Exchange, Medicare, and Medicaid benefit designs and regulatory requirements.Extensive knowledge of benefit configuration logic, claims adjudication, accumulators, authorization rulesExperience managing large-scale benefit implementations or annual benefit maintenance activities.Strong analytical, organizational, project management, and problem-solving skills.Excellent written, verbal, presentation, and stakeholder management skills.Proven ability to lead cross-functional teams and drive organizational initiatives.Proven ability to create SQL queries for validation of benefit configuration and claims analysis Preferred Qualifications Working knowledge of QNXT architecture and Benefit configuration QNXT Configuration Management Tool (CMT) and QNXT Configuration Console Suite (QCS)Working knowledge of SQL Server and data validation techniques for QNXT.Lean Six Sigma, PMP, Agile, or other process improvement/project management certifications. Education: No specific degree is required. Experience: 3 years of related experience in one of the following areas, operations, IT, or reporting. (Required) We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for full-time employment is: $106,080.00 - $176,820.80. Additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Talroo-IT, health plan, QNXT, benefit configuration, configuration management tool, CMT, QNXT configuration Console Suite, QCS, PMP, Agile, health plan, UAT, healthcare, benefit configuration, Medicaid, commercial, Medicare, governance, quality assurance We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $111,820.80 - $180,585.60 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Benefits: Caring For Your Family and Your Career Medical, Dental, Vision plans Adoption, Fertility and Surrogacy Reimbursement up to $10,000 Paid Time Off and Sick Leave Paid Parental & Family Caregiver Leave Emergency Backup Care Long-Term, Short-Term Disability, and Critical Illness plans Life Insurance 401k/403B with Employer Match Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education Student Debt Pay Down – $10,000Pet InsuranceLegal Resources PlanColleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. Show more Show less