Encuentra los mejores trabajos en el aeropuerto de Miami

22/07/2026

Miami Cabin Crew Opportunities (Dubai Based, Relocation Provided)

Emirates

Job Purpose A personality that shines, the ability to adapt to any situation and make people feel at ease. These are a few of the qualities we’re looking for in our cabin crew. As the face of Emirates, you’ll be the person customers turn to for help and direction when they fly with us, so you need to be friendly, observant and able to provide the right support. Being a member of the cabin crew is so much more than a service role - safety is our highest priority. You’ll need to lead confidently and take control when it comes to managing aircraft services, security, and safety procedures. This comes from the world-class learning experience our crew receive at our state-of-the-art facility in Dubai. Qualifications & Experience Here are some other things we look for in our cabin crew:You’ve had more than a year’s experience in hospitality/customer serviceYou have a positive attitude and the natural ability to provide excellent service in a team environment, dealing with people from many culturesYour minimum qualification is high school graduate (Grade 12)You need to be fluent in written and spoken EnglishYou’re at least 160cm tall and can reach 212 cm while standing on tiptoes, to enable you to reach emergency equipment on all aircraft typesNo visible tattoos while you’re in Emirates cabin crew uniform (without covering them with bandages or cosmetics)As Emirates cabin crew, you’ll be based in Dubai and will need to meet the UAE's employment visa requirements Aside from the requirements of the role, you should be determined to always perform to the highest standards, focus on being solution oriented, and be able to manage a demanding work schedule. You should have the ability to deliver an authentic experience to our customers. You’ll be culturally aware and reflect the Emirates personality - professional, empathetic, progressive, visionary and cosmopolitan. Salary & Benefits Your pay is made up of three components:a fixed basic salary,an hourly pay for operated flights andan overseas meal allowance. Basic salary = AED 4,980 / month, Flying Pay = AED 69.60 / hour based on avg. 80-100 hours / month, Average Total Pay = AED 11,244 / month (~USD 3,100, EUR 2,600 or GBP 2,280) * These are approximate numbers for Grade II (Economy Class). Meal allowances for night stops are credited to the salary in arrears the following month. Hotel accommodation as well as transport to and from the airport is provided by the company. Join Emirates as cabin crew and enjoy a competitive, tax-free salary, flying pay, profit share, and concessional travel. Benefit from comprehensive relocation support to help you settle in Dubai, along with free accommodation and transportation. You will also receive excellent medical, life, and dental insurance, and more. Additionally, your friends and family can enjoy discounted flights, creating lasting memories together. Show more Show less

22/07/2026

Airport Manager

Broward County Government

Requirements And Preferences The Broward County Board of County Commissioners is seeking qualified candidates for Airport Manager, Terminals - Aviation Operations Division. This job announcement will remain open until a sufficient number of applications are received. MUST BE ABLE TO WORK NIGHTS, HOLIDAYS AND WEEKENDS** AIRPORT EXPERIENCE MUST BE VERIFIABLE IN YOUR PROFILE** Benefits Of Broward County Employment Eleven (11) paid holidays each year Vacation (Paid Time Off) = 2 weeks per year Tuition Reimbursement (Up to 2K annually) Up to 40 hours of Job Basis Leave for eligible positions Paid Parental Leave Health Benefits High-Deductible Health Plan – bi-weekly premiums: Employee $10.90 / Family $80.79 Includes a County Funded Health Savings Account of up to $2400 Annually Consumer Driven Health Plan – bi-weekly premiums: Employee $82.58 / Family $286.79 Florida Retirement System (FRS) – Pension or Investment Plan 457 Deferred Compensation county matches up to $2,000 a year. The Aviation Department which operates the Fort Lauderdale-Hollywood International Airport and the North Perry Airport is seeking qualified applicants for the position of Airport Manager in the Aviation Operations Division. The Airport Manager for Operations Administration should possess a thorough understanding of all administrative functions and personnel management as it pertains to airport management at a large hub commercial service international airport. The Airport Manager, Operations Administration is responsible for managing and coordinating all administrative functions within the Operations Division. Manages Divisional programs to include Airfield Ramp Access Decal Program, Airport Lost & Found, and Notice of Violation (NOV) Citation Program including Citation Hearing process. The Airport Manager, Operations Administration acts as the Division’s Authorized Signatory for Airport Security credentials and U.S Customs and Board Protection (CBP) access seals which includes coordinating airport security badging and CBP seal requests for all Division personnel and Division contract service providers. Minimum Education And Experience Requirements Requires a Bachelor's degree from an accredited college or university with major coursework in Aviation Management, Business Administration or closely related field. Requires four (4) years in airport management appropriate including divisional programs to include Airfield Ramp Access Decal Program, Airport Lost & Found, and Notice of Violation (NOV) Citation Program including Citation Hearing process including one (1) year of supervisory experience. Special Certifications and Licenses Must possess a valid Florida driver's license during employment and maintain authority to drive on County business.Ability to obtain and maintain a Security Identification Display Area (SIDA) Badge with a Customs Seal. Preferences Master's degree in Aviation Management, Business Administration or closely related field. Doctorate Degree in Aviation Management, Business Administration or closely related field American Association of Airport Executives, Accredited Airport Executive (AAE), Certified Member (CM), or Airport Certified Employee (AAAE-ACE) in Operations, Communications or Security. Airports Council International (ACI) Diploma in Airport Operations Airports Council International Airport Professional (ACI-IAP) Experience in Terminal Operations at a Large Hub International Airport Per the Code of Federal Regulations, Title 49, Part 1542, all airport employees must undergo a Criminal History Records Check (CHRC) and a Security Threat Assessment (STA) to obtain a Security Identification Display Area (SIDA) Badge, as required by the Transportation Security Administration (TSA) SCOPE OF WORK Duties And Responsibilities The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary. Duties involve overall management of the recruitment, interviewing, selection, and on-boarding process for all Division vacancies. Manages Divisional programs to include Airfield Ramp Access Decal Program, Airport Lost & Found,Notice of Violation (NOV) and Citation Program including Citation Hearing process.Acts as the Division’s Authorized Signatory for Airport Security credentials and U.S Customs and Board Protection (CBP) access seals which includes coordinating airport security badging and CBP seal requests for all Division personnel and Division contract service providers. Management and development of Division’s Administrative Section’s Operational and Capital budgets including the collection and submission of the overall Division operating and capital budgets. Management and coordinating of all Divisional procurement activities and contract management of Division-wide contracts. Develops, initiates, and implements new and updates to all Divisional policies and procedures and coordinates distribution to Divisional staff. Management of the overall Divisional file management system including but not limited to personnel records and NOV/Citation case files.Manages the Ramp Access Stop List program for vehicle airfield access compliance.Management of the overall Divisional file management system including but not limited to personnel records and NOV/Citation case files.Responsible for developing, managing, and conducting the Divisional training programs to include new hire training, recurrent training, succession planning, emergency response training, and professional development programs.Coordinates Divisional involvement in departmental special events. Acts as the Division payroll liaison.Serves as the Airport Family Assistance Manager during airport emergencies involving Family Room activation.Serves as the Division Cost Recovery Coordinator.Serves as the Division Public Records Request Coordinator.Responsible for updating the Division's section in the Airport Hurricane Plan, Airport COOP Plan.Staffs the Liaison function in the Airport Emergency Operations Center (EOC) during activations including natural and man-made disasters.Responds to Airport emergencies as required, including weekends and holidays.The managing, training, coaching and mentoring of assigned administrative staff.Attends conferences and professional meetings. Acts in place of Division Director or Assistant Division Director as assigned. Competencies Decision Quality: Makes good and timely decisions that keep the organization moving forward. Knows when to act independently and when to escalate issues. Integrates various inputs, decision criteria, and trade-offs to make effective decisions. Typically makes good independent decisions.Balances Stakeholders: Anticipates and balances the needs of multiple stakeholders. Shows a strong commitment to identifying all relevant issues and making decisions that maximize outcomes for all key stakeholders. Engages effectively with multiple stakeholders and responds with well-balanced, win-win solutions.Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies. Keeps up to date on current and future industry trends and market forces and considers these when making decisions. Clearly identifies and prioritizes efforts and initiatives to have the greatest strategic impact on the organization.Resourcefulness: Secures and deploys resources effectively and efficiently. Seeks best approaches to conserve resources and minimize waste. Consistently finds creative approaches and workarounds to get the work done with very constrained resources, skillfully matching the types of resources to the specific challenge.Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals. Stays focused on plans and improvises in response to changes, including risks and contingencies. Aligns own team's work with other workgroups'. Looks ahead to determine and obtain needed resources to complete plans.Optimizes Work Processes: Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Pays close attention to a variety of metrics and benchmarks; determines both major and subtle ways to optimize processes. Swiftly resolves process breakdowns; takes steps to ensure that problems do not recur.Drives Results: Consistently achieves results, even under tough circumstances. Regularly pushes self to achieve outstanding outcomes; consistently establishes bold goals for own performance; is passionate about excellent results and significant contributions. Shows great tenacity to complete goals/initiatives in a timely way.Builds Effective Teams: Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Holds constructive dialogue with the team regularly; takes multiple perspectives into account when making decisions. Commits to and prioritizes the team's decisions in most situations; conveys team spirit.Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Tailors communication content and style to the needs of others. Pays attention to others' input and perspectives, asks questions, and summarizes to confirm understanding.Situational Adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an example of adaptability and provides guidance and support to help others adapt to new situations. Considers the needs of clients, constituents, and the organization; shifts priorities appropriately. WORK ENVIRONMENT Physical Demands Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations. Unavoidable Hazards (Work Environment) Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken. None. SPECIAL INFORMATION County Core Values All Broward County employees strive to demonstrate the County's four core behavioral competencies © . Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.Customer focus: Building strong customer relationships and delivering customer-centric solutions.Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.Values differences: Recognizing the value that different perspectives and cultures bring to an organization. Copyright © 2025 Korn Ferry. ALL RIGHTS RESERVED Americans With Disabilities Act (ADA) Compliance Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request. County-wide Emergency Responsibilities Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned. County-wide Employee Responsibilities All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies. All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression. Show more Show less

22/07/2026

Ramp Agent (Customer Service Agent) - MIA

Delta Air Lines

How You'll Help Us Keep Climbing (Overview & Key Responsibilities) Internal Movement Eligibility Internal Employees: Before applying for this position, please reference the company's Internal Mobility Policy and Residency Policy to ensure you meet all eligibility requirements. You must be in good standing, which includes meeting performance standards and tenure requirements in your current role. For more information, visit the HR portal or contact your manager or HR representative. Compliance with these policies is mandatory for consideration. At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience. Every role plays a crucial part in our mission to ensure cargo is transported on time, every time, safely. As a Ramp Agent, you will make sure our customer's baggage and cargo arrive safely and on time. This position is an entry-level position. Our leaders provide mentorship to help advance your career! Watch this job preview to learn more about benefits and responsibilities of this career opportunity at Delta. Work Tasks Are Physical And Include Bending, Lifting, Standing, And Walking. Work Tasks Are Repetitive, Such As Loading And Stacking Bags Weighing Up To 50-70 Pounds. At Times, These Tasks Will Be Completed In Harsh Weather Conditions (heat, Rain, Snow). We Practice Safety-conscious Behaviors In All Operational Processes And Procedures. Some Of Your Daily Tasks Include Safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft, in addition to being responsible for timely connections by guiding incoming and departing aircraft from the gate positionsSafeguard Cargo, baggage, and mail from damage, loss, and weatherSafely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestionOperate baggage scanners and computers to ensure baggage is routed accurately to the customer's destination Scheduling is based on operational needs. Shifts range from early morning to overnight. Each station is different based on its individual flight schedule. You will also work between 20 and 40 hours per week based on your seniority. Delta Air Lines will never ask candidates for money throughout our recruitment process, including for any pre-employment screenings. All email communications with Delta’s recruitment team will come from a Delta email domain. If you have any questions about the legitimacy of an outreach from Delta’s recruitment team, you can contact candidatecare@delta.com. What You Need To Succeed (Minimum Qualifications) Consistently prioritizes safety and security of self, others, and personal data Embrace diverse people, thinking, and stylesPossesses a high school diploma, GED, or high school equivalencyIs at least 18 years of age and has authorization to work in the United StatesHave a valid driver’s licenseProficiency in EnglishPass a physical ability test (PAT). You can prepare for the PAT by watching this videoMust wear required company-approved Personal Protective Equipment (PPE) to include, but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high visibility safety apparel subject to an approved accommodation, such as alternate PPEAbility to hold airport specific requirements such as a SIDA Badge and Customs Seal What Will Give You a Competitive Edge (Preferred Qualifications) N/A Benefits And Perks To Help You Keep Climbing Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way: Competitive salary, industry-leading profit sharing program, and performance incentives. 401(k) with generous company contributions up to 9%. New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31). In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period. 10 paid holidays per calendar year. Birthing parents are eligible for 12-weeks of paid maternity/parental leave. Non-birthing parents are eligible for 2-weeks of paid parental leave. Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits. Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages. Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health. Domestic and International space-available flight privileges for employees and eligible family members. Career development programs to achieve your long-term career goals. World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint. Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies. Recognition rewards and awards through the platform Unstoppable Together. Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare. Show more Show less

22/07/2026

Customer Experience Specialist - Proactive Hiring

Air Canada

Location: Miami, FL, United States (On site) Starting Salary: $18.35/hour Branch: Airports North America Category: Unionized (IBT) Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. It’s important to know that Every passenger interaction is unique: You'll handle a range of situations with empathy and professionalism to ensure a positive experience.The shift bidding and attendance policies take time to learn: They can be complex, but we’ll support you as you learn to manage your schedule effectively.Flexibility is key: Irregular operations are common, and being adaptable with a positive attitude helps you thrive in a fast-paced environment. Key duties Deliver outstanding customer service throughout the travel journey.Assist passengers requiring special assistance, ensuring safe and timely transport to gates or baggage claim.Perform check-in duties, including issuing boarding passes, seat selection, baggage processing, and verifying travel documents.Provide information and make reservations, including guidance on Customs and Immigration requirements.Coordinate boarding procedures and operate loading bridges in compliance with safety protocols.Manage disruptions, including delays, oversells, and irate passengers, ensuring smooth resolution.Support VIP passengers, including First-Class lounge services and check-in assistance.Update passenger records in the system (PSS) to ensure accurate processing.Make and document operational decisions in the absence of supervisory staff.Uphold company standards, including professional appearance and conduct. Qualifications Ability to lift seventy (70) lbs unaided;Ability to stand for extended period of time;Ability to use tact, good judgement and initiative;Capable of expressing self in a clear and pleasant manner;Ability to work under pressure with a minimum of supervision;Ability to efficiently use the Company's automated reservations, ticketing and baggage tracing systems post-training;Adhere to Air Canada's uniform guide and grooming standards;Ability to meet Air Canada medical standards through a medical examination;Employment is subject to meeting US Custom & Boarder Protection (USCBP) requirements for obtaining both a Customs Seal and an Airport ID Badge;Non-citizens with Employment Authorization Documents (EADs) may not be eligible to obtain a Customs seal. Please consult U.S. Customs and Border Protection website for eligibility information (https://www.cbp.gov/travel/ebadge-trusted-worker-program)Demonstrate punctuality and dependability to support overall team success in a fast-paced environment;Candidates must be available for shift work in a 24/7 operational environment, including mornings, evenings, weekends, and statutory holidays; Benefits Financial benefits: Pension program, Employee Share Ownership Program, and Profit Sharing.Wellbeing & health benefits: Health, dental, and life insurance for you and your family (if necessary).Recognition: Air Canada’s recognition program (Shine) allows you to recognize and be recognized for those outstanding moments.Travel privileges: A generous employee travel program for you and other eligible once you have completed twenty-eight (28) weeks of service. This includes, but is not limited to standby travel, hotel & car rental discounts, Air Canada Vacation discounts, and more. Conditions of Employment Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest. Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted. Show more Show less

22/07/2026

Passenger Service Agent

Menzies Aviation

Job Details Description Great News! Want to work for one of the leading fueling companies in the world? Join Menzies Aviation and be part of our family! As a member of the Menzies Aviation Passenger Service Team you will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation, assigning seats, providing gate information, checking baggage, and assisting passengers with their issues in the airport. This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct. Watch Our Passenger Service Agent Video Here: https://www.youtube.com/watch?v=BZpbmlbdAtk Key Responsibilities Assist passengers with check-ins, verification, gate information, baggage claims, and any other passenger issues in the airportInterpret identification labels along with baggage and cargo routing tagsHost self-service kiosksEnsure that all work areas are organizedKeep a positive attitude while offering assistanceEnsure the safe and secure operationsSome bending, stretching, pushing & pullingPerform other duties as assigned Qualifications Must be at least 18 years of ageMust pass a pre-employment drug screenAbility to proficiently read, write and speak EnglishMust be comfortable lifting/moving up to 70lbs of cargo and baggageMust be able to stand for long periods of time at the ticket counter and gate check-in areasMust pass FBI background check and obtain US Customs sealMust be available and flexible to work variable shifts including weekends and holidaysPrior Customer Service Experience Strongly PreferredIntermediate Computer Skills Required Knowledge, Skills, And Abilities Ability to learn quicklyAbility to understand and carry out oral and written instructions and request clarification when neededStrong interpersonal skillsAbility to work as part of a teamAbility to build relationships Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is primarily done indoors; however, the individual will be working near terminals with consistently open doors where harsh weather conditions could affect the indoor environment. The Passenger Service Agent team is provided a Menzies Aviation uniform including a long coat. This individual must maintain a positive attitude when representing our company and communicating with customers within the airport. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle or feel objects, tools, or controls; reach with arms, climb or balance; and talk or hear. Other tasks include lifting passenger bags up to 70lbs which could also involve bending and stooping. The employee must frequently lift and/or move up to 25lbs and occasionally lift and/or move up to 70lbs. Show more Show less

22/07/2026

Passenger Service Agent

Menzies Aviation LATAM

Job Details Description Great News! Want to work for one of the leading fueling companies in the world? Join Menzies Aviation and be part of our family! As a member of the Menzies Aviation Passenger Service Team you will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation, assigning seats, providing gate information, checking baggage, and assisting passengers with their issues in the airport. This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct. Watch Our Passenger Service Agent Video Here: https://www.youtube.com/watch?v=BZpbmlbdAtk Key Responsibilities Assist passengers with check-ins, verification, gate information, baggage claims, and any other passenger issues in the airportInterpret identification labels along with baggage and cargo routing tagsHost self-service kiosksEnsure that all work areas are organizedKeep a positive attitude while offering assistanceEnsure the safe and secure operationsSome bending, stretching, pushing & pullingPerform other duties as assigned Qualifications Must be at least 18 years of ageMust pass a pre-employment drug screenAbility to proficiently read, write and speak EnglishMust be comfortable lifting/moving up to 70lbs of cargo and baggageMust be able to stand for long periods of time at the ticket counter and gate check-in areasMust pass FBI background check and obtain US Customs sealMust be available and flexible to work variable shifts including weekends and holidaysPrior Customer Service Experience Strongly PreferredIntermediate Computer Skills Required Knowledge, Skills, And Abilities Ability to learn quicklyAbility to understand and carry out oral and written instructions and request clarification when neededStrong interpersonal skillsAbility to work as part of a teamAbility to build relationships Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is primarily done indoors; however, the individual will be working near terminals with consistently open doors where harsh weather conditions could affect the indoor environment. The Passenger Service Agent team is provided a Menzies Aviation uniform including a long coat. This individual must maintain a positive attitude when representing our company and communicating with customers within the airport. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle or feel objects, tools, or controls; reach with arms, climb or balance; and talk or hear. Other tasks include lifting passenger bags up to 70lbs which could also involve bending and stooping. The employee must frequently lift and/or move up to 25lbs and occasionally lift and/or move up to 70lbs. Show more Show less

22/07/2026

Customer Service Manager, Airport Customer Operations

American Airlines

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network within the company. With our leadership program, you will be able to develop yourself to be the best leader you want to be in the American organization. CSMs must ensure a safe, high performing operation by leading, engaging, coaching and developing the front-line team members. You will be supporting your teams' effort by creating a safe, reliable operation while delivering an exceptional customer experience.Also, being energized by a fast-paced dynamic environment and passionate about safety, teamwork, leadership, and delivering a quality product to our customers, front-line, and vendors. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.This job is a member of the Airports Team within the Customer Experience Division What You'll Do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Drives operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service, resulting in employee and customer safety and well-beingBe a safety advocate: Look for safety concerns and address them as neededEstablish team and individual goals in support of departmental and company objectives; Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviorsEstablishes and promotes effective relationships with team members that fosters compassion, authenticity, integrity, respect and dignityEffectively allocates resources and provides appropriate support to enable teams to deliver on operational goals in a safe mannerEnsure the ongoing safety and reliability of our operation by conducting self-audits, observations, root cause investigations and other related safety engagementsPromote effective communication among departments to engage our team to work together to achieve common goals.Familiarity with Joint Collective Bargaining Agreement (JCBA) and ensure team members adhere to corporate policy/procedure Embrace the core values: (Passion, commitment, efficiency, reliability, dependability, optimism, honesty, positivity, and loyalty)Manage escalated service issues and be visible to your team members when problems ariseDeliver key corporate and local information to frontline leaders in an efficient and effective manner. Set the expectations and ensure team members understand the why behind the focus/criticality.Ability to learn and apply union contract rules/regs in daily interactions with frontline team members and local union leaders All you'll need for success Minimum Qualifications- Education & Prior Job Experience High School diploma or GED equivalency Preferred Qualifications- Education & Prior Job Experience Previous airport customer service experience2 years experience leading othersKnowledge of company policies and procedures and functional automation applications Skills, Licenses & Certifications Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environmentAbility to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriateCritical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problemsAbility to monitor and assess performance of self, team members and the operation to make improvements or take corrective actionStrong decision-making skillsAbility to work independently as well as collaborativelyAbility to work under demanding operational conditionsAbility to prioritize and execute with a sense of urgency and precisenessAbility to use sound business judgment to resolve issues with internal and external customersAbility to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operationKnowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirementValid driver's licenseAbility to qualify for (SIDA) badgeAbility to work extra hours when there are operational needsAbility to work rotating shifts including weekends, holidays and days-off What You'll Get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American. Show more Show less

22/07/2026

Staff Assistant II, Airport Hub/Gateway

American Airlines

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This job is a member of the Airport Hubs & Gateway Team within the Customer Experience DivisionResponsible for handling one or more of the following as their primary roleProcessing of invoices.Invoice Reconciliation.Ordering and distribution of equipment and supplies.Maintaining inventory of equipment and supplies.Coordinating equipment assignment for new hires and transfers.Coordinating and maintain operational coverage.Coordinating station events. What You'll Do Performs a wide variety of office duties including but not limited to: Coordinating meeting arrangements, filing, and handling mail.Reconciling P-card spending.Provide assistance to outside vendors.Work with business partners to make sure invoices are submitted accurately and in a timely manner.Reconcile and process invoices.Working with vendors to reconcile Jet-A fuel.Pick up and deposit lost and found money.Closing of all financial transactions from the previous day.Maintain the inventory of equipment.Ordering and distributing office supplies.Processing and assigning parking decals.Tracking, planning, coordination, and execution of station events (i.e., Do Crew, luncheons, holiday meals, recognition events, birthdays/anniversaries, etc.).Provides assistance with preparation of management presentations and special projects as required.Troubleshoots and escalates office technology issues, including telephone, computer, and copier machines. All you'll need for success Minimum  Qualifications- Education & Prior Job ExperienceHigh School diploma or GED equivalencyPrevious office/clerical experience Preferred Qualifications- Education & Prior Job Experience N/A Skills, Licenses & Certifications Knowledge of MS Office Products including Word, Excel, PowerPoint, etc.Knowledge of policies, procedures, and corporate structureAbility to prioritize work, be detail-oriented  and meet  deadlinesAbility to perform in a fast paced environment and handle multiple tasks simultaneouslyAbility to be self-motivated with strong organizational skillsAbility to grasp concepts and functionality of specific software and programsAbility to effectively communicate both  verbally and written with all levels within the Organization Excellent interpersonal skills with a focus on customer serviceApproachable and professional demeanorHigh level of professionalism  and ability to maintain confidentiality Strong verbal and written communication skills Ability to work varied hours and  holidays (as business needs may vary)Must  be able to secure appropriate airport authority and/or US Customs security badges, (if applicable)Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable What You'll Get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American. Show more Show less

22/07/2026

Passenger Service Agent

GRUPO EULEN USA

Job Details Description ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but are not limited to: Transports passengers requiring wheelchair service within the terminal and aircraft. Must be able to read airline tickets, monitors, various domestic and international forms, and airline city codes. Transporting passengers to a connecting flight operated by a different carrier. Always be professional in appearance and manners to passengers and any other person at the airport. Be able to stand, squat, kneel, and walk 70% or more of the scheduled work time. Be able to maintain customer service professionalism while under pressure and stressful environments. Provides services behind the counter: baggage handling, verification of the identification of each baggage, transfer of baggage and oversized transfers, and assistance in the processing and transport of passenger luggage.Ensures that safety and protection procedures comply with the standards set out in the Standard Operations Manual, Safety and Training Manual, Aviation Safety Manual, Loading Manual (if applicable), and Safety Management Systems Manual.Ensures compliance with all local, state, and federal safety regulations and measures.Provide reports as required and measurements of service delivery.Complies with customer service expectations to the client and passengerEstablish clear communication and guidance for the airline representative and the passenger.The agent complies with internal/external service level/quality assurance standards.Guarantees immediate notification to Senior Management and the Supervisor about any audit, current or pendingGreat Customer Service skillsOther duties as assigned. Qualifications EDUCATION, LICENSE, and/or CERTIFICATION High School Diploma or GED required EXPERIENCE And/or KNOWLEDGE Previous experience in aviation SKILL And/or ABILITIES Ability to speak and understand English/Spanish professionallyMust be able to pass all pre-requisites to obtain SIDA badgeMust pass a criminal background check as well as a drug screen prior to employmentAbility to work in a teamwork environment and delegate tasksExcellent written and verbal skillsMust be professional appearance and adhere to company grooming/uniform policyAbility to work rotating shifts including nights, holidays, and weekends, and be able to report to work on a regular and timely basisRequires flexibility to work additional hours beyond the regular shift, on short notice, and as needed during irregular operations. TRAVEL Negligible Physical Activities And Requirements Of This Position Physical Demands The physical demands described here are those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position requires the incumbent to be able to speak and be understood, hear, and comprehend the English language, stand for long periods of time, be able to lift approximately 70 pounds, be able to relocate in the event of an emergency, and have a neat and professional appearance. EEOC Grupo Eulen is an equal opportunity employer and will consider all applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, and all other protected classes recognized or any other characteristic protected under applicable federal, state, or local law ACKNOWLEDGMENT Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Grupo Eulen provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Show more Show less

22/07/2026

Customer Experience Specialist - Proactive Hiring

Air Canada

Location: Fort Lauderdale, FL, United States (On site) Starting Salary: $18.35/hour Branch: Airports North America Category: Unionized (IBT) Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. It’s important to know that Every passenger interaction is unique: You'll handle a range of situations with empathy and professionalism to ensure a positive experience.The shift bidding and attendance policies take time to learn: They can be complex, but we’ll support you as you learn to manage your schedule effectively.Flexibility is key: Irregular operations are common, and being adaptable with a positive attitude helps you thrive in a fast-paced environment. Key duties Deliver outstanding customer service throughout the travel journey.Assist passengers requiring special assistance, ensuring safe and timely transport to gates or baggage claim.Perform check-in duties, including issuing boarding passes, seat selection, baggage processing, and verifying travel documents.Provide information and make reservations, including guidance on Customs and Immigration requirements.Coordinate boarding procedures and operate loading bridges in compliance with safety protocols.Manage disruptions, including delays, oversells, and irate passengers, ensuring smooth resolution.Support VIP passengers, including First-Class lounge services and check-in assistance.Update passenger records in the system (PSS) to ensure accurate processing.Make and document operational decisions in the absence of supervisory staff.Uphold company standards, including professional appearance and conduct. Qualifications Ability to lift seventy (70) lbs unaided;Ability to stand for extended period of time;Ability to use tact, good judgement and initiative;Capable of expressing self in a clear and pleasant manner;Ability to work under pressure with a minimum of supervision;Ability to efficiently use the Company's automated reservations, ticketing and baggage tracing systems post-training;Adhere to Air Canada's uniform guide and grooming standards;Ability to meet Air Canada medical standards through a medical examination;Employment is subject to meeting US Custom & Boarder Protection (USCBP) requirements for obtaining both a Customs Seal and an Airport ID Badge;Non-citizens with Employment Authorization Documents (EADs) may not be eligible to obtain a Customs seal. Please consult U.S. Customs and Border Protection website for eligibility information (https://www.cbp.gov/travel/ebadge-trusted-worker-program)Demonstrate punctuality and dependability to support overall team success in a fast-paced environment;Candidates must be available for shift work in a 24/7 operational environment, including mornings, evenings, weekends, and statutory holidays; Benefits Financial benefits: Pension program, Employee Share Ownership Program, and Profit Sharing.Wellbeing & health benefits: Health, dental, and life insurance for you and your family (if necessary).Recognition: Air Canada’s recognition program (Shine) allows you to recognize and be recognized for those outstanding moments.Travel privileges: A generous employee travel program for you and other eligible once you have completed twenty-eight (28) weeks of service. This includes, but is not limited to standby travel, hotel & car rental discounts, Air Canada Vacation discounts, and more. Conditions of Employment Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest. Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted. Show more Show less